DIAT Level 2

Insight Global is seeking a data center logistics technician to join an exciting operations team supporting environmental and sustainability goals. In this role you will route and process decommissioned servers and hardware components to their next useful lives such as internal reuse, other electronic supply chains, or academies that train data center technicians. We are seeking candidates with a background in logistics, warehousing, IT Support, Cabling, and/or heavy machinery. Candidates must have knowledge of Microsoft office suite and a team first mentality.

You'll be supporting core operations like:

• Hardware decommissioning
• Parts harvesting
• Recycling & material tracking
• Coordinating logistics

Day to Day:

• Supporting deployment of on-site datacenter physical infrastructure
• Installing, replacing and troubleshooting
• Cables and Hardware
• Handling data bearing devices (ex. Hard drives, solid state drives, etc.)
• Working within a ticket-based environment
• Performs assigned Logistics/Warehouse
• Support tasks and escalates issues during high-volume work activity or escalation-based situations
• Performs data entry to document inbound and outbound packages
• Ensures accurate documentation of incoming and outgoing deliveries as well as records
• Performs cycle audits and data corrections to ensure all inventory controls are met

• 0 - 2 + years of logistics support
• IT equipment/hardware support (servers, cables, etc.)
• Verbal and written communication skills, problem solving skills, customer service and interpersonal skills
• Basic understanding of Microsoft Office applications (Outlook, Excel, Word)
• Basic ability to work independently and manage one's time

Nice to Have Skills & Experience

• Previous Microsoft experience
• Previous datacenter experience
• Decommissioning
• CompTIA A+
• CompTIA ITF
• Networking

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.