IT helpdesk / Desktop Support Technician

Insight Global
Santa Ana, United States of America
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate
Compensation
$ 48K

Job location

Santa Ana, United States of America

Tech stack

Microsoft Windows
Issue Tracking Systems
System Software
Computer Equipment
ServiceNow

Job description

Insight Global is looking for a Desktop Support Technician for a large healthcare company in Orange, CA. The Desktop Support Technician is responsible for maintaining computer equipment and providing support to anyone within an organization who needs technological assistance. They do everything from perform maintenance to configure components and software and install routine updates to system software. This individual will focus on support of the client's new clinics throughout OC / LA / IE, there will be a company vehicle to use for the travel.

Requirements

4+ years of experience within an IT helpdesk / Desktop Support Technician role

  • 4+ years of experience supporting a Windows environment
  • 4+ years of experience with a ticketing systems
  • Enterprise Experience
  • 2+ years of experience within a Hospital Environment
  • Covid-19 Vaccine and Booster
  • Flu Shot / Open to wearing a mask during flu season
  • Valid Driver's License
  • High School diploma

Nice to Have Skills & Experience

  • Strong communication skills
  • A+, N+, S+, or CCNA Certification
  • ServiceNow Experience

Benefits & conditions

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

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