Jail Diversion Program (JDP) Post Response...
Role details
Job location
Tech stack
Job description
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Provide program participants with crisis and interim counseling, psychoeducation, care coordination/case management, advocacy, occasional transportation, and other necessary support services.
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Demonstrate cognitive and affective flexibility to effectively meet the unique needs of each participant.
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Deliver care and support in alignment with The Advocates Way and uphold its core values in all interactions.
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Promote a strengths-based, client-driven approach by empowering participants in conflict resolution and informed decision-making.
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Utilize evidence-based practices to complete required assessments, provide risk and interim counseling, and support care coordination.
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Identify appropriate internal and external support services and facilitate supported referrals to community resources as needed.
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Develop, implement, and maintain person-centered treatment plans; meet regularly with assigned participants to monitor, evaluate, and document progress in accordance with program requirements.
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Conduct initial intake meetings and assess participant needs to inform service planning and resource development.
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Facilitate timely referrals to appropriate levels of care or external providers in collaboration with the clinical team.
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Ensure prompt connection to emergency services or crisis intervention resources when required.
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Collaborate with the Post Response Supervisor and designated clinical staff to interpret assessment results, reassess service needs, and identify appropriate community-based supports aligned with participant goals.
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Work with supervisory and program staff to evaluate program effectiveness, identify areas for improvement, and adjust workflows and caseloads as needed.
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Coordinate communication with partner agencies and multidisciplinary providers, including clinical staff, probation officers, and other stakeholders.
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Establish and maintain professional, collaborative relationships with internal team members and external partners, including Co-Response and law enforcement agencies when appropriate.
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Accurately document all participant interactions, services, and progress toward treatment goals in accordance with program standards.
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Maintain up-to-date records, including data, notes, and required documentation, using electronic health record systems and other tools; participate in regular case reviews with supervisory staff.
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Complete all documentation, including notes, updates, and assessments, within established timeframes and in accordance with agency, funder, and regulatory requirements.
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Provide transportation to participants when clinically appropriate, approved by supervisory staff, and in accordance with agency transportation policies.
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Maintain appropriate professional boundaries with participants, staff, and community partners.
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Participate actively in supervision, staff meetings, multidisciplinary team meetings, and other relevant forums.
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Complete all required trainings and maintain current certifications.
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Maintain working knowledge of managed care and health insurance systems and share relevant information and resources with staff and providers.
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Remain attentive and engaged throughout scheduled shifts to ensure participant safety and service quality.
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Uphold all principles of The Advocates Way and ensure participants are treated with dignity and respect in accordance with the agency's Human Rights policy.
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Perform all duties in compliance with agency policies, procedures, and performance standards.
Requirements
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Master's degree in social work or in human services or health care related field with at least one year minimum experience working with individuals in a crisis or community-based support setting.
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Ability to develop and maintain satisfactory working relationships with participants and community providers.
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High energy level, superior interpersonal skills and ability to function in team and independent atmospheres.
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Must adhere to all professional ethics.
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Ability to communicate effectively verbally and in writing.
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Must have basic computer skills.
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Ability to read and speak English.
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Commitment to Advocates values and mission.
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Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations.
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Must hold valid driver's license and access to an operational and insured vehicle.
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Must be able to perform each essential duty satisfactorily.