Jail Diversion Program (JDP) Post Response...

Advocates
Northbridge, United States of America
3 days ago

Role details

Contract type
Contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Junior
Compensation
$ 69K

Job location

Northbridge, United States of America

Tech stack

Computer Literacy
Electronic Medical Records

Job description

  • Provide program participants with crisis and interim counseling, psychoeducation, care coordination/case management, advocacy, occasional transportation, and other necessary support services.

  • Demonstrate cognitive and affective flexibility to effectively meet the unique needs of each participant.

  • Deliver care and support in alignment with The Advocates Way and uphold its core values in all interactions.

  • Promote a strengths-based, client-driven approach by empowering participants in conflict resolution and informed decision-making.

  • Utilize evidence-based practices to complete required assessments, provide risk and interim counseling, and support care coordination.

  • Identify appropriate internal and external support services and facilitate supported referrals to community resources as needed.

  • Develop, implement, and maintain person-centered treatment plans; meet regularly with assigned participants to monitor, evaluate, and document progress in accordance with program requirements.

  • Conduct initial intake meetings and assess participant needs to inform service planning and resource development.

  • Facilitate timely referrals to appropriate levels of care or external providers in collaboration with the clinical team.

  • Ensure prompt connection to emergency services or crisis intervention resources when required.

  • Collaborate with the Post Response Supervisor and designated clinical staff to interpret assessment results, reassess service needs, and identify appropriate community-based supports aligned with participant goals.

  • Work with supervisory and program staff to evaluate program effectiveness, identify areas for improvement, and adjust workflows and caseloads as needed.

  • Coordinate communication with partner agencies and multidisciplinary providers, including clinical staff, probation officers, and other stakeholders.

  • Establish and maintain professional, collaborative relationships with internal team members and external partners, including Co-Response and law enforcement agencies when appropriate.

  • Accurately document all participant interactions, services, and progress toward treatment goals in accordance with program standards.

  • Maintain up-to-date records, including data, notes, and required documentation, using electronic health record systems and other tools; participate in regular case reviews with supervisory staff.

  • Complete all documentation, including notes, updates, and assessments, within established timeframes and in accordance with agency, funder, and regulatory requirements.

  • Provide transportation to participants when clinically appropriate, approved by supervisory staff, and in accordance with agency transportation policies.

  • Maintain appropriate professional boundaries with participants, staff, and community partners.

  • Participate actively in supervision, staff meetings, multidisciplinary team meetings, and other relevant forums.

  • Complete all required trainings and maintain current certifications.

  • Maintain working knowledge of managed care and health insurance systems and share relevant information and resources with staff and providers.

  • Remain attentive and engaged throughout scheduled shifts to ensure participant safety and service quality.

  • Uphold all principles of The Advocates Way and ensure participants are treated with dignity and respect in accordance with the agency's Human Rights policy.

  • Perform all duties in compliance with agency policies, procedures, and performance standards.

Requirements

  • Master's degree in social work or in human services or health care related field with at least one year minimum experience working with individuals in a crisis or community-based support setting.

  • Ability to develop and maintain satisfactory working relationships with participants and community providers.

  • High energy level, superior interpersonal skills and ability to function in team and independent atmospheres.

  • Must adhere to all professional ethics.

  • Ability to communicate effectively verbally and in writing.

  • Must have basic computer skills.

  • Ability to read and speak English.

  • Commitment to Advocates values and mission.

  • Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations.

  • Must hold valid driver's license and access to an operational and insured vehicle.

  • Must be able to perform each essential duty satisfactorily.

About the company

At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges. We're a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated. At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive.

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