Network Operations Engineer

Zachary Piper
Morton Township, United States of America
6 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Shift work
Languages
English
Experience level
Intermediate
Compensation
$ 94K

Job location

Morton Township, United States of America

Tech stack

Microsoft Word
Microsoft Excel
JIRA
Synchronous Optical Networking
Microsoft Outlook
Information Systems
Multiplexing
Network Topologies
Internet Protocol
Multi-protocol Systems
Local Area Networks
Microsoft Office
Network Control
Network Connections
Network Monitoring
Routing
Microsoft PowerPoint
Network Routers
Computer Network Operations
Juniper
SolarWinds (Software)
Cisco networks

Job description

is seeking a to support a large government contractor in . The Network Operations Engineer will support mission-critical Defense Information System Network (DISN) services by monitoring, troubleshooting, and restoring global network connectivity across transport and IP infrastructure in a 24x7 operations environment.

  • Monitor and operate mission-critical DISA Global Information Grid (GIG) and Defense Information System Network (DISN) infrastructure
  • Configure, analyze, and support customer circuits across optical transport equipment, routers, switches, and electro-optical multiplexers
  • Perform real-time circuit rerouting and alternate path restoration during planned maintenance and unplanned network outages
  • Monitor network alarms using enterprise network management and monitoring platforms
  • Troubleshoot and resolve network outages, degradations, and performance issues while minimizing operational impact
  • Execute change management activities including hardware replacements, software updates, configuration changes, and ASI management
  • Document incidents, outages, troubleshooting efforts, escalations, and resolutions using enterprise incident management tools
  • Collaborate with customers, government agencies, network engineers, and operations teams to ensure maximum network availability
  • Analyze transport and IP network performance while identifying opportunities for service improvements
  • Support mission-critical network operations in a 24x7 shift environment while adhering to operational procedures and service level objectives

Requirements

  • Experience supporting enterprise IP and transport network operations

  • Strong understanding of routing, switching, and network topologies

  • Experience troubleshooting Cisco and/or Juniper network environments

  • Experience supporting optical transport networks, MPLS, SDH/SONET, Time Division Multiplexing (TDM), or MSPP technologies

  • Experience utilizing network monitoring and incident management tools

  • Ability to work a 24x7 rotating shift schedule

  • Bachelor's degree with 4+ years of relevant experience; equivalent military or professional experience may be considered

  • Experience supporting DISA, DoD, or military network operations environments

  • Tech Control Facility or Cyber Transport experience

  • Experience with carrier circuit provisioning and telecommunications vendors

  • Experience with IP transport architecture and enterprise backbone networks

  • Experience with SolarWinds, Jira, or similar network monitoring and ticketing platforms

  • Experience supporting Network Operations Centers (NOC), Telecommunications Operations Centers (TOC), or carrier operations

  • Familiarity with alarm surveillance, fault management, performance management, LAN operations, and change management

  • Proficiency with Microsoft Office Suite including Outlook, Excel, Word, PowerPoint, and Microsoft Teams

Benefits & conditions

  • Compensation: $30/hr - $45/hr
  • Comprehensive Benefits Package including Medical, Dental, Vision, 401(k), PTO, and Paid Holidays

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