Director of IT

A hands-on IT leadership role overseeing the daily technology operations of a five-star luxury resort. The Director owns all property technology planning, implementation, governance, and security - leading internal staff and external partners to keep every system running at the standard guests expect.

Key Technical Deliverables

• Infrastructure ownership - across the resort's network, servers, and business applications
• System administration - PMS (Opera), POS, financial systems, document management, and spa/retail/recreation platforms
• Network architecture - VLANs, wireless, VoIP, IPTV, and videoconferencing across the property
• Platform management - VMware environments, SCCM patch management, and backup/recovery testing and documentation
• Access governance - provisioning, authorization, segregation of duties, and timely deprovisioning across all systems
• Security & compliance - PCI-DSS and GDPR compliance, enforcing security policy and controls
• Project delivery - on schedule and within budget, from scoping through go-live
• Vendor & budget management - hardware/software inventories, license tracking, and technology spend, including cost-benefit analysis

• 8+ years in progressive IT leadership, with prior experience in luxury hospitality or resort operations
• Degree or diploma in IT, Computer Science, or a related field
• Relevant certifications such as MCSE, CCNA/CCNP, PMP, or ITIL
• Hands-on technical depth with Windows Server/desktop environments, VMware, SCCM, and enterprise backup platforms
• Demonstrated experience in hospitality systems - Opera PMS, POS, and HRIS platforms
• Working knowledge of PCI-DSS, GDPR, and information security governance frameworks
• Flexibility to support after-hours incident response and critical system disruptions

Pulled from the full job description

• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance
• Relocation assistance, * Base Salary: $150,000 / year
• Housing Allowance: $1,000 / month
• Relocation Assistance: $3,000, Client identity withheld pending mutual candidate interest. Full benefits (medical/dental/vision, 401(k) match, PTO, and travel benefits) shared upon progression.