Marketing Automation Platform Engineer

AbbVie Inc.
Mettawa, United States of America
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate

Job location

Mettawa, United States of America

Tech stack

HTML
JavaScript
API
CSS
Data Integration
Data Profiling
Data Visualization
Programming Tools
JSON
Automation of Marketing
DataOps
Salesforce
Simple Object Access Protocol (SOAP)
Software Engineering
SQL Databases
Adobe Campaign
Data Management
REST

Job description

  • Demonstrate highproficiencyin Salesforce Marketing Cloud(SFMC)platform administration and data operations, ensuring continuous platform and capability availability and ongoing monitoring of issues.
  • Release and maintainhigh qualitySFMC capabilities/solutions aligned to business and platform projects and prioritiesleveragingplatform SDKs, development tools, APIs, etc., monitoring in-market capabilities and resolving issues.
  • Manage and resolve platform issues, collaborating with the platform teams, platform operations partners, and Salesforce Signature Support as needed, to resolve tickets per priority and SLA.
  • Ensure high quality, on-time implementation and testing of assigned platform and data enablement activities within SFMC. Adhere to software development lifecycle processes to ensure accuracy and completeness of documentation and implementation.
  • Collaborate with various internal / external stakeholders and partners to refine requirements for platform enablement activities and resolve platform operations issues.
  • Provide rapid ad hoc campaign technical support to stakeholders building campaigns on SFMC.
  • Execute ongoing platform governance, administration, and maintenance activities on the connected marketing activation platform.
  • Proactively recommend process improvements tooptimizeplatformdevelopment and operations processes
  • Demonstrate strong client service and task management skills; communicate with both business and technical individuals effectively.

Requirements

  • Bachelors Degree with 5 years experience;Masters Degreewith 4 years experience.
  • 3+ years of hands-onexperience with development on MarketingAutomationPlatforms (Salesforce Marketing Cloud, Adobe Campaign, or equivalent)with deep knowledge acrosstheirstudios/modules
  • Strong experience integratingMarketing Automation Platformswith relevantCRM,marketing,and data platforms, including experience with SOAP and REST based APIs
  • Strong Client Facing Experience with proven success managingtechnicaldeliverables and communications

Preferred:

  • At least one Salesforce Marketing Cloud Certification
  • Experience with data profiling, data integration and data visualization processes,languages,and toolsi.e.,SQL, SNF
  • Experience in CRM/Marketing campaign development and deployments.
  • Intermediate/Advanced understanding of HTML, CSS, JavaScript, JSON,AMPscript, SSJS, and SQL and itsutilizationin SFMC.

Benefits & conditions

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law:

  • The compensation range described below is the range of possible base pay compensation that the Companybelieves ingood faith it will pay for this role at thetimeofthis posting based on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographiclocation,andwemayultimatelypaymore or less than the posted range. This range may bemodifiedin thefuture.
  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees.
  • This job is eligible toparticipatein our short-term incentiveprograms.

Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.Theamountandavailabilityof anybonus,commission, incentive, benefits, or any other form ofcompensation and benefitsthat are allocable to a particular employeeremainsin the Company'ssoleandabsolutediscretion unless and until paid andmay bemodifiedat the Companys sole and absolute discretion, consistent withapplicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

About the company

About AbbVie, Come to work each day with an inclusive and collaborative Business technology team! As aMarketing Automation Platform Engineerin AbbVie Business Technology Solutions (BTS),you willhave opportunities to contribute to the digital transformation of a leading biopharma company, helping to create solutions thatimpactpatients and their communities for the better. Technicalexpertthat will independentlyidentify, engineer, andoptimizenew data, software, or technology solutions that address critical business needs. Continuouslyseekto improve existing methods and processes. Read and adapt literature and publicly available information toaccomplishassignments. Demonstrateproficiencyin a broad range of techniques and methods for information technology engineering, including software development, data warehousing, statistics, machine learning, and/or technology infrastructure (including servers, storage, network connectivity, and virtualization/cloud environments). Technology Engineers will be aligned to a specific area: Information, Software, Data, or Infrastructure. This role will work hybrid and will require 3 days in the Mettawa office.Candidates who are not local or within a commutable distance would be expected torelocate.

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