Marketing Automation Platform Engineer
Role details
Job location
Tech stack
Job description
- Demonstrate highproficiencyin Salesforce Marketing Cloud(SFMC)platform administration and data operations, ensuring continuous platform and capability availability and ongoing monitoring of issues.
- Release and maintainhigh qualitySFMC capabilities/solutions aligned to business and platform projects and prioritiesleveragingplatform SDKs, development tools, APIs, etc., monitoring in-market capabilities and resolving issues.
- Manage and resolve platform issues, collaborating with the platform teams, platform operations partners, and Salesforce Signature Support as needed, to resolve tickets per priority and SLA.
- Ensure high quality, on-time implementation and testing of assigned platform and data enablement activities within SFMC. Adhere to software development lifecycle processes to ensure accuracy and completeness of documentation and implementation.
- Collaborate with various internal / external stakeholders and partners to refine requirements for platform enablement activities and resolve platform operations issues.
- Provide rapid ad hoc campaign technical support to stakeholders building campaigns on SFMC.
- Execute ongoing platform governance, administration, and maintenance activities on the connected marketing activation platform.
- Proactively recommend process improvements tooptimizeplatformdevelopment and operations processes
- Demonstrate strong client service and task management skills; communicate with both business and technical individuals effectively.
Requirements
- Bachelors Degree with 5 years experience;Masters Degreewith 4 years experience.
- 3+ years of hands-onexperience with development on MarketingAutomationPlatforms (Salesforce Marketing Cloud, Adobe Campaign, or equivalent)with deep knowledge acrosstheirstudios/modules
- Strong experience integratingMarketing Automation Platformswith relevantCRM,marketing,and data platforms, including experience with SOAP and REST based APIs
- Strong Client Facing Experience with proven success managingtechnicaldeliverables and communications
Preferred:
- At least one Salesforce Marketing Cloud Certification
- Experience with data profiling, data integration and data visualization processes,languages,and toolsi.e.,SQL, SNF
- Experience in CRM/Marketing campaign development and deployments.
- Intermediate/Advanced understanding of HTML, CSS, JavaScript, JSON,AMPscript, SSJS, and SQL and itsutilizationin SFMC.
Benefits & conditions
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law:
- The compensation range described below is the range of possible base pay compensation that the Companybelieves ingood faith it will pay for this role at thetimeofthis posting based on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographiclocation,andwemayultimatelypaymore or less than the posted range. This range may bemodifiedin thefuture.
- We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees.
- This job is eligible toparticipatein our short-term incentiveprograms.
Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.Theamountandavailabilityof anybonus,commission, incentive, benefits, or any other form ofcompensation and benefitsthat are allocable to a particular employeeremainsin the Company'ssoleandabsolutediscretion unless and until paid andmay bemodifiedat the Companys sole and absolute discretion, consistent withapplicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.