User Experience Designer

You will balance of hands-on design, strategic thinking and collaboration. No two days are quite the same. One day you might be facilitating workshops to uncover customer needs, the next you're conducting research, refining digital journeys, or helping a squad make better design decisions. Going beyond creating wireframes and prototypes, you will help shape the direction of products and services, ensuring customer needs, business goals and technical constraints are considered together. You will build strong relationships with stakeholders, advocate design and research principles, challenge assumptions constructively, and use evidence and insight to influence decisions. A key part of the role is supporting others in the UX team. Sharing knowledge, providing feedback, and helping to raise the quality of research and design across the team. Ultimately, it's about making complex problems simpler and creating experiences that genuinely improve our customers' lives and their financial outcomes.

• Must have experience of React Native interfaces
• Strong track record of designing intuitive digital experiences across websites, secure portals, and native iOS and Android applications, with a focus on accessibility and inclusion
• Proven experience leading end-to-end user-centred design (UCD) activities, including research planning, methodology selection, user research and insight generation
• Demonstrated expertise in interaction design, applying emerging technology trends and AI tools to create effective, user-focused design solutions
• Experience presenting research findings, design recommendations and UCD principles to stakeholders, influencing design decisions and business outcomes
• Proven ability to coach and develop colleagues while delivering research and design activities within regulatory and legislative frameworks

We're Standard Life, a retirement specialist focused entirely on retirement savings and income. We champion the belief that everyone's journey to and through retirement can be better, and for more than 200 years, we've been helping our customers plan and prepare for their financial futures. Life today is increasingly complicated, uncertain and unpredictable. People move through different careers, face unexpected moments and navigate important choices. We offer our colleagues flexibility, trust and benefits that work for whatever life brings. In return we expect curiosity, connection, accountability and high standards. We make room for what matters - so you can bring your best, every day.