Software Engineer

Senior Software Engineer responsible for owning and supporting the MCA international cash management platform. Duties include COBOL development, mainframe application support, Oracle Database and Linux administration, monitoring with Dynatrace, incident and change management via ServiceNow, vendor coordination (including Oracle Flexcube), troubleshooting production issues, delivering enhancements, and participating in Agile delivery to ensure platform reliability and regulatory compliance., At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Software Engineer Sr - COBOL/Mainframe within PNC's Wholesale Payments organization, you will be based in Pittsburgh, PA. The MCA (Multi-Currency Account) team is responsible for supporting PNC Bank's international cash management platform and system of record for foreign currency deposit accounts. The Software Engineer Sr responsibilities combine application support, software development, and vendor partnership responsibilities, requiring an individual who can take ownership of a business-critical platform, drive enhancements, troubleshoot production issues, and contribute to the ongoing evolution of the application. This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description

Core Responsibilities

• Serve as a primary technical resource for the MCA platform, developing deep application knowledge to provide effective support and issue resolution.
• Partner with external vendors, including Oracle Flexcube support teams, communicate production issues, coordinate upgrades, evaluate upcoming releases, and manage critical events impacting the platform.
• Design, develop, test, and deploy software solutions that support international banking, payment processing, regulatory reporting, and cash management functions.
• Provide application support and troubleshooting across Mainframe environments, identifying root causes and implementing long-term solutions for production incidents.
• Develop and maintain software components using COBOL to support core banking and transaction processing functionality.
• Support and optimize Oracle Database environments, including data analysis, troubleshooting, and resolving application-related database issues.
• Utilize Linux Servers to support application hosting, system administration activities, deployments, and operational stability.
• Monitor application performance using Dynatrace, proactively identifying system bottlenecks, performance concerns, and production risks.
• Manage incidents, service requests, problem records, and change activities through ServiceNow, ensuring timely resolution and documentation.
• Analyze business requirements and design technical solutions that address complex operational and regulatory needs.
• Document technical designs, development activities, support procedures, and operational processes.
• Perform software maintenance, debugging, enhancements, and environmental improvements to ensure ongoing platform reliability and performance.
• Participate in Agile ceremonies and collaborate with cross-functional teams to deliver high-quality technology solutions.
• Support periodic platform upgrades, vendor updates, and enhancement initiatives while minimizing operational risk., PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework., Provide phone-based first-line technical support to internal employees/contractors: troubleshoot hardware, software, network, and access issues; document incidents in ServiceNow or similar ITSM tools; escalate complex problems; and maintain data privacy and strong customer service in a remote workspace. Top Skills: Call Center TechnologiesHelp DeskItsmServicenow PNC Bank

Technology Solution Center Analyst

3 Hours Ago Remote or Hybrid USA 38K-63K Annually Mid level 38K-63K Annually Mid level Machine Learning * Payments * Security * Software * Financial Services Provide high-volume, phone-based technical support and first-line resolution for hardware, software, networking and access issues. Log and track incidents in ServiceNow/ITSM, escalate complex problems, suggest process improvements, and maintain security and confidentiality while working from an approved remote workspace on a set evening/weekend schedule. Top Skills: Call Center TechnologiesItsmPhone SystemsServicenowTicketing Systems PNC Bank

Software Engineer

2 Days Ago Remote or Hybrid USA Senior level Senior level Machine Learning * Payments * Security * Software * Financial Services Lead UI architecture and design for responsive web applications; build reusable components with Angular/React/Vue and TypeScript/JavaScript; integrate UIs with RESTful microservices; enforce accessibility, security, testing, and CI/CD standards; mentor developers and collaborate with UX, backend, and DevOps teams in Agile environments. Top Skills: AccessibilityAngularAWSAzureCi/CdCSS3CypressGitHTML5J2EeJasmineJavaScriptJestJSONMicroservicesMongoDBPlaywrightReactRest ApisScssSingle Page ApplicationsTypescriptVueWcag/Ada

What you need to know about the Colorado Tech Scene

With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.

Key Facts About Colorado Tech

• Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
• Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
• Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
• Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
• Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
• Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute

• Strong experience in software development, application support, systems analysis, or a related technology role.
• Hands-on experience supporting applications in a Mainframe environment, including troubleshooting production issues and maintaining critical business systems.
• Strong development experience using COBOL to build, enhance, and support enterprise applications.
• Experience working with Oracle Database technologies for application support, data analysis, query development, and issue resolution.
• Experience administering or supporting applications hosted on Linux Servers, including deployment, monitoring, and operational support activities.
• Hands-on experience utilizing Dynatrace for application monitoring, performance analysis, and proactive issue identification.
• Experience using ServiceNow for incident management, change management, problem management, and operational support processes.
• Strong application support background with the ability to develop subject matter expertise and assume ownership of a complex business-critical platform.
• Experience working within Agile delivery environments and collaborating across development, support, and business teams.
• Demonstrated ability to troubleshoot complex technical issues, identify root causes, and drive resolution through completion.
• Strong verbal and written communication skills with the ability to effectively partner with vendors, stakeholders, and technical teams.
• Hands-on development experience using Java to support and enhance application components within an enterprise environment.
• Experience utilizing Informatica for data integration, transformation, migration, and data movement processes.
• Experience supporting Oracle Flexcube or other core banking platforms.
• Banking, treasury management, international cash management, or financial services technology experience.
• Payments domain experience, including support of transaction processing, settlement, or related banking operations.
• Experience working in highly regulated environments requiring compliance, audit, reporting, or regulatory support functions.
• Proven ability to become a technical subject matter expert for complex applications and platforms., Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred SkillsApplication Development, Business Management, COBOL, Customer Solutions, Design, Group Problem Solving, Mainframe Programming, Oracle FLEXCUBE Universal Banking, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design

CompetenciesApplication Delivery Process, Application Design, Architecture, Application Development Tools, Application Testing, Packaged Application Integration, System Development Life Cycle, Technical Troubleshooting, Technical Writing/Documentation

Work ExperienceRoles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.