Global Salesforce Administrator

Schneider Electric
yesterday

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Shift work
Languages
English, Spanish, German
Experience level
Intermediate

Job location

Tech stack

Software as a Service
Cloud Computing
Information Systems
DevOps
Release Management
Cloud Services
Copado
Salesforce
SAP Applications
Enterprise Software Applications
B2b Software
Salesforce Sales Cloud
Information Technology
Mulesoft

Job description

  • Manage and administer the global Salesforce platform, including Sales Cloud, Service Cloud, and Revenue Cloud Advanced (RCA).
  • Ensure consistent processes, governance, and platform standards across all regions.
  • Act as the main point of control for Salesforce changes, releases, and system enhancements.
  • Coordinate deployments and release activities within a structured DevOps environment (Copado).
  • Support quote-to-cash processes, including pricing, product configuration, and quoting.
  • Collaborate with Sales, Finance, IT, and Architecture teams to deliver scalable solutions.
  • Monitor data quality, system performance, user access, and security compliance.
  • Support Salesforce integrations with ERP and other enterprise systems.
  • Manage and guide regional administrators within a global governance framework.
  • Drive user adoption through training, process improvements, and enhanced user experience.
  • Prioritize and deliver continuous platform improvements aligned with business needs.

Requirements

You will support and govern our RIB global One-CRM platform. You will be responsible for the operation, administration, governance, and continuous improvement of Salesforce across Sales Cloud, Service Cloud, and Revenue Cloud Advanced (RCA). This position requires a strong combination of Salesforce administration expertise, governance mindset, stakeholder management, and experience working within complex enterprise environments., * Bachelor's degree in Information Systems, Business, Computer Science, or equivalent experience.

  • Salesforce Administrator Certification (ADM 201).
  • 3-5+ years of Salesforce Administration experience within a global or enterprise environment.
  • Strong hands-on experience with Salesforce Sales Cloud and/or Service Cloud.
  • Experience in B2B software, SaaS, or multi-product organizations.
  • Experience supporting quote-to-cash, sales operations, or commercial processes.
  • Experience working within structured release management and DevOps environments.
  • Strong knowledge of Salesforce security, permissions, data models, and Flow automation.
  • Experience managing stakeholders across multiple teams and regions.
  • Strong problem-solving, communication, and organizational skills.
  • Ability to balance governance, standardization, and business requirements.
  • English language proficiency (minimum C1 level) required.
  • Advantageous Exposure to MuleSoft or other integration platforms.
  • Experience with ERP integrations, particularly SAP or similar systems.
  • Knowledge of Salesforce Agentforce capabilities.
  • Additional Salesforce certifications.
  • Spanish and German language skills.

Motivated by our values and vision, we drive digital transformation for our customers, for a digital, more efficient, and more sustainable engineering and construction industry. "Building Better Together" is more than just a slogan for us. Because, alongside our customers, you are our priority.

Benefits & conditions

To help you fully develop your passion for your work, we support you with:

  • A structured start: individual onboarding, organized networking.
  • Goodies like: Life cover and health insurance and Company Share Ownership Program (WESOP).
  • A modern working model: trust-based working hours, flexible working hours, possibility of hybrid working.
  • Career development/ prospects: Team or role-based development/ training, individual development/ training, national and international career prospects within the RIB Group or Schneider Electric.

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