Salesforce Functional Consultant (Business Analyst)
Andersen Inc.
Municipality of Madrid, Spain
yesterday
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English, Spanish Experience level
Senior Compensation
€ 59KJob location
Municipality of Madrid, Spain
Tech stack
Cloud Computing
Automation of Marketing
Cloud Services
Salesforce
Software Requirements Analysis
Salesforce Communities
Exacttarget
Salesforce Sales Cloud
Job description
The project is focused on scaling a global Salesforce platform for an international residential real estate company. It establishes a pilot implementation in Spain as a blueprint for future rollouts across Europe and the Asia-Pacific region, supporting standardized property investment, development, and management processes., * Playing a key role in stabilising and optimising the Salesforce implementation in Spain.
- Ensuring that business processes, requirements and solutions are designed with future international scalability in mind.
- Combining Functional Consultant and Business Analyst responsibilities within a hybrid role.
- Applying strong Salesforce expertise to support business and technical objectives.
- Acting as a business-facing consultant and collaborating closely with stakeholders.
- Demonstrating excellent stakeholder management skills.
Requirements
- Experience working with Salesforce in a Functional Consultant, Salesforce Business Analyst or similar business-facing role for 5+ years.
- Strong hands-on experience with Salesforce Sales Cloud.
- Proven experience participating in or leading Salesforce implementations / rollouts, ideally in enterprise environments.
- Strong Business Analysis skills (Discovery and requirements gathering; Business process analysis and optimisation; Requirements definition and documentation; User Stories / acceptance criteria; Backlog management and prioritisation).
- Experience with UAT, testing and release readiness.
- Experience working directly with business stakeholders and translating business requirements into Salesforce solutions.
- Strong understanding of Salesforce standard capabilities and best practices, with the ability to identify when standard functionality should be used instead of unnecessary customisation.
- Level of English - from Intermediate + and above.
- Level of Spanish - from Upper-Intermediate and above.
Nice-to-haves:
- Experience working on global Salesforce rollouts or multi-country transformation programmes.
- Experience working with Service Cloud.
- Familiarity with Marketing Cloud / ExactTarget and automated marketing journeys.
- Ability to think beyond a single market and design solutions that can be scaled across multiple countries and business units.
- Strong problem-solving skills and the ability to work in an environment where processes and the existing Salesforce implementation require optimisation.
About the company
* Andersen cooperates with such companies as Siemens, Johnson & Johnson, AstraZeneca, BNP Paribas, Allianz, Ryanair, TUI, Verivox, Media Markt, etc..
* For the past four years, our company has been growing annually by 60-100%, and we constantly involve top-notch specialists in our team.
* Andersen has mentoring and adaptation systems for new employees, and transparent performance review and assessment systems will allow you to determine your development path and plan your growth.
* The most important thing that we value in our employees is a commitment to continuous learning. The company supports them in this and gives them access to the best educational platforms, seminars, and practices. In addition, for over 19 years, Andersen has assembled a huge knowledge base and established a robust resource management institution.
* We have been strengthening our expertise since 2007. During this time, we have formed excellent teams with streamlined processes, where you can learn something new from your colleagues every day and enjoy your work.
* We are a cool young team of like-minded people communicating informally.
* You'll have a stable and competitive salary and an extensive benefits package.
* At Andersen, we have many different ways to grow. You can improve as a specialist or a manager, and all your activities will be decently rewarded.