MuleSoft Platform Operations Engineer

Take your career to the next level with Amaris Consulting as a MuleSoft Platform Operations Engineer (L2). Become part of an international team, thrive in a global group with €800M turnover and 1,000+ clients worldwide, and an agile environment by planning the kickoff and follow up on projects. Join Amaris Consulting, where you can develop your potential and make a difference within the company., * Knowledge of XML, XSD, WSDL, WS-*, Java, or JSON

• Basic network knowledge: Virtual IPs, firewalls, Load Balancers
• Experience with SOAPUI, Postman, or ServiceNow
• Govern L2 operational activities during the Europe shift to ensure service continuity and SLA compliance
• Investigate and resolve incidents within agreed SLA timelines
• Perform platform analysis, troubleshooting, and log analysis to identify the root cause of issues
• Execute operational procedures, runbooks, and recovery steps
• Support deployment, release, and change implementation activities
• Document incidents, resolutions, and known workarounds, and keep knowledge base articles up to date
• Identify recurring issues and recommend operational improvements
• Develop and maintain simple automation scripts for repetitive tasks
• Drive production support meetings and operational reviews
• Support Flex Gateway Platform setup and configuration
• Escalate complex issues to senior engineers when required
• Contribute to on-call activities and major incident resolution when operationally needed

Join our dynamic team of talented individuals and experience a world of growth and opportunities. Here's what we offer:

• Grow rapidly with a tailored career path and salary evaluation. 70% of our senior leaders started at entry level.
• Enhance your skills through our Tech Academy catalog, Udemy E-learning Platform, Languages Sessions, webinars, and workshops.
• Take charge of your training with an annual personal budget and company-paid certifications.
• Enjoy flexible policies, remote work options, and fantastic social benefits like transit and restaurant tickets, kindergarten support, and private health insurance.
• Benefit from our WeCare program, supporting employees in critical situations.
• Unleash your full potential, both professionally and personally.

• 3 to 5 years of experience in MuleSoft platform management (platform operations, not API development)
• First experience with MuleSoft Flex Gateway (Omni Gateway)
• Solid knowledge of Authentication & Authorization mechanisms: OAuth and OpenID Connect (API security standards and implementation)
• Terraform and OpenShift expertise (mandatory)
• Experience with GitHub and Argo CI/CD
• Basic knowledge of AWS and Azure environments
• Familiarity with ITIL processes
• Degree in Computer Science or equivalent field
• English at C1 level (CEFR)
• Ability to work in a hybrid model: minimum 3 days on-site per week in Madrid, 2 days remote
• Occasional availability for out-of-hours support and short-period travel or relocation within Europe