What you'll be doingDeveloping and maintaining project plans, schedules, and budgets, reporting progress to stakeholdersIdentifying and documenting risks and issues, escalating where neededCoordinating project teams, making sure everyone understands their role and follow-up actionsFacilitating meetings and workshops with subject matter experts and stakeholdersIdentifying opportunities for process improvement and supporting business process mappingManaging project documentation and version control throughout the project lifecycleBuilding strong working relationships across the business
What we're looking forMinimum 3 years' experience as a Project ManagerExperience delivering medium to large-scale, complex digital projects in a fast-paced environmentPrince 2 and/or Agile certification (essential)Experience with project management software (e.g. Microsoft Project)Healthcare or contact centre/customer service experience is advantageousStrong analytical, organisational, and communication skillsAdvanced MS Office skillsLean/Six Sigma certification is desirable
About the company
Project Manager - Digital Transformation - Data, Automation, and AI - Healthcare FocusHybrid - Bolton 2x a week£55K + Bonus
A fast-growing UK ophthalmology group, one of the largest independent providers of NHS eye care, is expanding its Business Improvement function at a pivotal time for the business.
The group now operates from over 70 sites nationally and has recently rolled out AI-designed technology and remote diagnostic tools that let specialists assess patients without them needing to travel.
It's also automating patient bookings and building AI capability into its call handling, all part of a wider push to cut NHS waiting times while improving the patient experience
This is a genuinely exciting time to join: the business has been recognised as a Great Place to Work for wellbeing, development and healthcare, and posted an average patient satisfaction score of 92, a figure considered exceptional in healthcare.
As the group scales its use of technology across theatres, diagnostics and patient contact, it needs a Project Manager to help lead that transformation agenda from the front
About the roleYou'll manage the full lifecycle of operational projects, both clinical and non-clinical, from initiation through to closure. Reporting to the Head of Business Improvement, you'll lead cross-functional teams, keep projects on time and within budget, and use Prince 2 and/or Agile methods depending on the project.
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