2nd Line IT Support Engineer

Ernest Gordon Recruitment
Yateley, United Kingdom
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
£ 40K

Job location

Yateley, United Kingdom

Tech stack

Microsoft Excel
Artificial Intelligence
Azure
Cloud Computing
Microsoft Servers

Job description

  • We respond to IT support requests raised through 1st line helpdesk support.
  • We address and troubleshoot technical issues.
  • We provide remote support to customers and resolve issues.
  • We work Monday to Friday.

Technologies:

  • AI
  • Cloud
  • Support
  • Azure
  • Excel
  • Hardware

Requirements

  • We are looking for an IT Support Engineer or similar with experience in 2nd line support.
  • We need someone with a background in Microsoft server and desktop operating systems.
  • The role is commutable to Yateley.

About the company

We are a leading IT Managed Services Provider operating across the UK with more than 30 years of industry experience. We are known for our excellent service across IT support, hybrid cloud solutions, cybersecurity, infrastructure management, Power Apps, and AI. This is a tight-knit team environment where you will work with expert colleagues on 2nd line IT support. The role is based in Yateley, Camberley, and offers a salary of £35,000 to £40,000 plus progression, company benefits, and training.

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