1st Line IT Support Engineer

Ernest Gordon Recruitment
Yateley, United Kingdom
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
£ 35K

Job location

Yateley, United Kingdom

Tech stack

Microsoft Excel
Artificial Intelligence
Azure
Cloud Computing

Job description

  • Respond to IT support requests through our internal system
  • Troubleshoot issues and escalate requests to second-line support when needed
  • Provide remote support to customers and resolve issues
  • Work Monday to Friday

Technologies:

  • AI
  • Cloud
  • Support
  • Azure
  • Excel
  • Hardware

Requirements

  • Experience in IT support or a background in first-line support
  • Background in IT
  • Able to commute to Yateley, Camberley

About the company

We are a leading IT Managed Services Provider with over 30 years of experience, delivering solutions across the UK. We are known for our excellent service across IT support, hybrid cloud solutions, cybersecurity, infrastructure management, Power Apps, and AI. This is a trainee first-line IT Support Engineer role based in Yateley, Camberley, offering a salary of £30,000 to £35,000 plus progression, company benefits, and training. You will join a tight-knit team and work with expert colleagues in a supportive environment serving high-profile clients.

Apply for this position