Endpoint Solutions Architect

The Endpoint Solutions Architect is a senior-level technical leader responsible for the strategy, architecture, standards, and operational excellence of the organization's end-user computing environment. This role serves as the technical authority for endpoint management, digital workplace technologies, identity services, software delivery, device lifecycle management, and end-user experience. This position combines strategic planning with hands-on technical leadership to ensure employees have a secure, reliable, and modern workplace technology experience. The Endpoint Solutions Architect will drive technology standards, evaluate emerging technologies, lead modernization initiatives, and collaborate with Infrastructure, Security, Service Desk, and business stakeholders to shape the future of end-user computing. The role provides technical leadership across endpoint platforms while maintaining oversight of Active Directory, Microsoft Entra ID, endpoint security, software deployment, hardware lifecycle management, and digital workplace strategy., This is an opportunity to influence the future of workplace technology across the organization. As the Endpoint Solutions Architect, you will drive endpoint modernization, strengthen cybersecurity initiatives, improve the employee technology experience, and establish enterprise technology standards. Your work will have a direct impact on operational efficiency, productivity, security, and the organization's long-term technology strategy., End User Computing Strategy & Leadership

Define and maintain the end-user computing vision, standards, roadmap, and technology lifecycle strategy. Ensure alignment between endpoint technologies, business objectives, security requirements, and operational goals. Evaluate, select, and govern workplace technologies that improve employee productivity and user experience. Lead technology modernization initiatives supporting the organization's digital workplace strategy.

Endpoint Engineering & Device Management

Architect, implement, and administer endpoint management platforms. Manage device provisioning, configuration management, compliance, patching, and lifecycle management. Establish endpoint standards, security baselines, and automation processes. Develop and maintain operating system deployment strategies across supported devices. Lead continuous improvement efforts focused on reliability, security, and operational efficiency.

Active Directory & Identity Services

Partner with Information Security to strengthen identity governance and security controls. Own the operational management of Active Directory, Microsoft Entra ID, Group Policy, and related identity services. Define standards for directory structure, access controls, delegated administration, and role-based access management. Support identity lifecycle management and compliance initiatives.

Software Distribution & Application Management

Develop enterprise software deployment, packaging, update, and lifecycle management strategies. Manage modern application delivery platforms and software deployment processes. Drive automation and self-service capabilities that improve efficiency and user experience.

Hardware Strategy & Asset Management

Define enterprise hardware standards, refresh strategies, and technology roadmaps. Lead hardware evaluations, testing, vendor engagement, and solution selection. Ensure technology investments are cost-effective, scalable, and aligned with business needs. Oversee asset governance, inventory management, fulfillment processes, and standardization efforts.

End User Experience & Digital Workplace

Establish standards and best practices for collaboration, productivity, mobility, and self-service technologies. Partner with Service Desk and business stakeholders to identify and resolve recurring technology challenges. Improve employee productivity through enhanced workplace technology solutions.

Security & Compliance

Ensure endpoint and identity platforms comply with organizational security standards and regulatory requirements. Partner with Information Security teams to implement endpoint protection and compliance controls. Support vulnerability remediation efforts and secure access initiatives. Participate in audits, incident response activities, and ongoing security programs.

Operational Excellence

Develop operational processes that improve service quality, consistency, and efficiency. Lead or contribute to technology projects, platform upgrades, and strategic initiatives. Manage vendor relationships and technology partnerships. Drive continuous improvement across endpoint and workplace technologies., The Endpoint Solutions Architect will improve operational efficiency, reduce technology support costs, strengthen cybersecurity, and improve employee productivity through standardization, automation, and modernization initiatives. By optimizing endpoint management, software delivery, device lifecycle processes, and identity services, this role helps reduce downtime, improve service quality, and maximize the value of technology investments across the enterprise.

7+ years of experience supporting enterprise endpoint technologies. 5+ years of experience in endpoint engineering, systems administration, or end-user computing architecture roles. Experience managing Active Directory and Microsoft Entra ID within large enterprise environments. Strong experience with Microsoft Intune, Microsoft Configuration Manager (SCCM/MECM), Autopilot, and Group Policy. Experience with software packaging, deployment, and lifecycle management. Experience supporting Microsoft 365, Teams, and related collaboration technologies. Strong knowledge of endpoint security, identity management, and Zero Trust principles. Experience with PowerShell scripting and automation. Demonstrated ability to lead technical projects and influence enterprise technology strategy., Bachelor's degree in Information Technology, Computer Science, or equivalent professional experience., Experience supporting manufacturing, distribution, or multi-site operational environments. Experience leading Windows 11 migrations and endpoint modernization initiatives. Knowledge of Identity Governance and Administration (IGA), Privileged Access Management (PAM), and Conditional Access. Experience managing Apple macOS and mobile device platforms. Familiarity with VDI, DaaS, and cloud-delivered workspace technologies. Microsoft Certified: Endpoint Administrator Associate. Microsoft Certified: Identity and Access Administrator Associate. Microsoft Certified: Enterprise Administrator Expert. ITIL Foundation Certification.

Core Competencies

Technical Leadership Endpoint Engineering & Device Management Identity & Access Management Endpoint Security & Zero Trust Software Distribution & Automation Strategic Planning Vendor & Stakeholder Management Operational Excellence Problem Solving & Decision Making Project Leadership & Execution

Travel Requirements

Occasional travel up to 20%.

Physical Requirements

Ability to sit, stand, and walk for extended periods. Ability to lift up to 20 pounds occasionally.

Pulled from the full job description

• Tuition reimbursement
• Paid parental leave
• Parental leave
• Health insurance
• 401(k) matching
• Paid time off
• Employee discount, Company-Paid Benefits

Life Insurance Short-Term Disability (STD) Long-Term Disability (LTD) 3 Weeks Paid Time Off (PTO) 9 Paid Holidays Paid Parental Leave, 401(k) with Company Match Medical, Dental, and Vision Coverage Employee Discount Programs Optional Supplemental Benefits Career Development and Tuition Assistance Diverse, Inclusive, and Welcoming Culture