Content & Knowledge Systems Manager

• Serve as the primary owner and administrator of AODocs, including folder architecture, metadata schemas, permissions models, and user access across internal teams, delegate organizations, and community partner organizations.
• Maintain a single source of truth for all published and finalized LIT content, ensuring documents are organized, current, and retrievable.
• Execute regular audits of legacy repositories (SARGE, Shine Access, and others) to support the eventual retirement of redundant systems.
• Monitor system performance, escalate vendor issues with clear documentation, and hold vendors accountable to service commitments.

Organization-Wide Document Management System (DMS) Implementation

• Drive DMS rollout to completion across the organization per established roadmaps.
• Manage team-level onboarding including kickoff facilitation, metadata working sessions, permissions configuration, content migration, and training delivery.
• Own the Salesforce Knowledge integration workstream in coordination with IT and Public Systems once the connector tool is released.
• Track progress against milestones and surface blockers early rather than absorbing them.

LIT Content Asset Management

• Lead the content lifecycle infrastructure for LIT's intellectual property, including curriculum, coaching tools, family engagement resources, assessment instruments, and training content spanning birth-to-five programming.
• Maintain versioning standards aligned to program cycles, grant compliance windows, and instructional review processes.
• Work directly with curriculum designers, content leads, and coaches to manage intake, review cycles, publication, and archiving of curriculum assets.
• Ensure version discipline and metadata accuracy are treated as programmatic integrity requirements, not administrative tasks.

CMS Readiness & Transition

• Contribute to LIT's custom CMS build by documenting content requirements, use cases, and integration needs from a LIT content management perspective.
• Collaborate with the Early Learning and IT teams to inform CMS architecture decisions, ensuring the system reflects how LIT content is actually created, versioned, and distributed.
• Lead LIT's content onboarding and migration into the new system once launched, ensuring materials are structured, tagged, and accessible from day one.

Training, Support & Adoption

• Author user guides, governance documentation, and training materials for all platforms under management.
• Deliver team-specific training sessions and provide ongoing user support.
• Monitor adoption rates, identify barriers, and develop targeted interventions when teams are not engaging with systems as intended.
• Measure and report on adoption as a core indicator of implementation success - not a secondary concern.

• Bachelor's degree in Library Science, Information Technology or a closely related field required.
• Minimum of three (3) years of experience in document management, content operations, or knowledge management, with demonstrated evidence of both system administration and hands-on execution.
• Experience in an educational, nonprofit, or mission-driven organization preferred.
• Advanced AODocs experience preferred.
• Proficiency with CMS platforms (e.g., Drupal, WordPress), project management tools, and Google Workspace.
• Advanced spreadsheet skills for data manipulation and bulk uploads.
• Experience with Salesforce or other CRM platforms a plus.
• Physical exam and background checks required.
• Travel required locally or long-distance up to 10% of the time for team meetings and system rollout support.

Pulled from the full job description

• Pet insurance
• Health insurance
• Employee discount
• Vision insurance
• Health savings account
• Dental insurance
• Flexible spending account, How Much: This positions pays up to $90,000 + comprehensive benefits package

Why You'll Love Working with Us:

• A meaningful mission that drives real change in the lives of children and families
• A collaborative, inclusive team that values your growth and well-being
• Robust benefits that support your total wellbeing, including:

• Medical, Dental, and Vision Insurance with multiple plan options to fit your needs
• Health Savings Account (HSA) with company contributions up to $400/individuals & $800/family annually
• Flexible Spending Accounts (FSA) for health and dependent care expenses
• 401(k) Retirement Plan with up to 3% company match
• Short-Term and Long-Term Disability and Basic Life Insurance
• Up to $500 per year in Professional Development Reimbursements
• Employee Assistance Program (EAP) with counseling and mental wellness support
• Wellness Programs, including virtual fitness, nutrition, and mindfulness classes
• Pet Insurance, Legal Assistance, ID Theft Protection, and Employee Discount Perks

At Acelero Learning and Shine Early Learning, we're committed to transforming early childhood education through innovation, continuous learning, and a relentless focus on quality. You'll join a collaborative team that values curiosity, creativity, and continuous improvement while making a meaningful impact on the educators who shape children's futures every day.