Senior Network Engineer

• Design, deploy, support and optimize enterprise wireless infrastructure, including Wi-Fi 6/6E/7, high-density office environments, and outdoor wireless where applicable.
• Work with networking team on RF planning, predictive designs, site surveys, heat maps, and spectrum analysis using tools such as Ekahau or equivalent
• Configure, support, and troubleshoot wireless controllers, access points, authentication services (802.1X, RADIUS), and wireless security policies.
• Perform advanced troubleshooting and root cause analysis for wireless performance, reliability, and availability issues.
• Support broader enterprise network infrastructure, including switching, routing, DHCP, DNS, VPNs, and firewalls
• Assist in ISP/cabling work needed for enterprise sites
• Contribute to network automation, scripting, and monitoring
• Work with Security and Facilities teams on new site builds to ensure network solutions meet business and security requirements.
• Document designs, configurations and procedures to share with the IT team.

Cloud Network Administration:

• Help support virtual networks, routing, VPNs, and load balancing in AWS, Azure, and GCP.
• Administer cloud network components (e.g., VPCs, Transit Gateways, Azure VNets, GCP Interconnects).
• Ensure cloud networking aligns with enterprise security and performance standards.
• Monitor and troubleshoot cloud network performance and incidents.

Customer Service & Support:

• Serve as a point of contact for internal stakeholders and clients on network-related issues.
• Provide high-quality support, documentation, and communication throughout project lifecycles.
• Participate in on-call rotations and respond to escalations with professionalism and urgency.

We are looking for a skilled Senior Network Engineer with a strong background in both cloud network administration (AWS, Azure, GCP) and on-premise networking, including switching and wireless technologies. The ideal candidate will be experienced in managing hybrid environments, configuring firewalls, implementing SD-WAN solutions, and delivering exceptional customer service. This candidate also needs to be experienced in a start-up company environment and be team oriented., * Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).

• 7+ years of hands-on experience in network engineering and cloud administration.
• Solid experience with:

• AWS, Azure, and Google Cloud Platform networking components. Experience with AWS Direct Connect or Azure ExpressRoute is a plus.
• Cisco switching (Layer 2/3) and wireless infrastructure. Experience with Cisco DNS/Catalyst Center is a plus.
• Firewall configuration and management.
• SD-WAN solutions (e.g., Cisco Viptela, Velo Cloud, Fatpipe).

• Strong understanding of networking protocols (TCP/IP, BGP, OSPF, DHCP, DNS, VLANs, etc.).
• Proficiency in network monitoring and diagnostic tools (e.g., Wireshark, SolarWinds, NetFlow).
• Excellent communication and customer service skills., * Experience working in hybrid IT environments (on-prem + cloud).
• Familiarity with Zero Trust architecture and secure cloud networking principles.
• Early stage start up experience., * Strong problem-solving and troubleshooting skills.
• Ability to communicate complex technical concepts to non-technical stakeholders.
• Detail-oriented with a proactive and collaborative mindset.
• Comfortable working independently and as part of a cross-functional team, in a high paced start-up company environment.

Figure is an AI robotics company developing autonomous general-purpose humanoid robots. The goal of the company is to ship humanoid robots with human level intelligence. Its robots are engineered to perform a variety of tasks in the home and commercial markets. Figure is headquartered in San Jose, CA.