IT Systems Implementation Specialist

Real Soft Inc.
Mason, United States of America
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate
Compensation
$ 113K

Job location

Mason, United States of America

Tech stack

iOS
Dynamic Host Configuration Protocol
DNS
Issue Tracking Systems
Virtual Private Networks (VPN)
Retail Software
Product Software Implementation Methods
TCP/IP
Wide Area Networks
Wi-Fi Technology
Network Routers
Computer Networking Systems
Workspace ONE
Firewalls (Computer Science)
Microsoft InTune
Information Technology
Casper Suite
Cisco networks

Job description

  • The IT Implementation Analyst will support technology implementation, deployment, and post-go-live activities. This role will coordinate with IT teams, vendors, field technicians, and business stakeholders to ensure successful hardware, software, network, and system deployments. Responsibilities include project coordination, troubleshooting, testing support, documentation, issue tracking, user support, and implementation activities.

Requirements

  • 3+ years of experience supporting IT implementations, technology deployments, or infrastructure rollouts.
  • Experience troubleshooting enterprise networks including Cisco/Meraki switches, routers, wireless, and SD-WAN solutions.
  • Experience with iOS/iPad device provisioning, configuration, enrollment, and MDM platforms (Intune, JAMF, Workspace ONE).
  • Strong knowledge of TCP/IP, DNS, DHCP, VPN, Wi-Fi, firewall troubleshooting, and connectivity issues.
  • Experience working with vendors, field technicians, and business teams during deployments and migrations.
  • Retail technology, POS, payment devices, printers, and store technology experience is a plus.

Education:

  • Associate's or Bachelor's degree in IT, Computer Science, Business, or related field preferred. Equivalent experience will be considered.

Apply for this position