IT Support Specialist
Role details
Job location
Tech stack
Job description
Our customer is hiring a Desktop Support Technician to work onsite in Clinton, MD. This person will be providing in person support for hardware and software related issues., Local Area Networks Service Improvement Technology Solutions Microsoft Windows 10 Full Stack Development Artificial Intelligence Business Transformation Service Improvement Planning Management Information Systems Troubleshooting (Problem Solving) +0
Google IT Support IT Desktop Support TEKsystems
Clinton, MD*On-Site
Mac OS Patience Apple IOS Operations Leadership Management VPN Clients Microsoft Excel Problem Solving Desktop Support Microsoft Office Active Directory Network Adapters Operating Systems Microsoft Outlook Technical Support Help Desk Support Computer Hardware Business Valuation Microsoft PowerPoint Microsoft Windows 10 Software Installation Full Stack Development Artificial Intelligence Wireless Communications Business Transformation +0
Requirements
Patience Apple IOS Operations Leadership Management VPN Clients Microsoft Excel Problem Solving Desktop Support Microsoft Office Active Directory Network Adapters Operating Systems Microsoft Outlook Technical Support Help Desk Support Computer Hardware Business Valuation Microsoft PowerPoint Microsoft Windows 10, Able to work in a team and independently, demonstrating problem solving skills.
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Experience imaging and configuring systems PC.
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Hardware break fix, software installation skills
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End user network trouble shooting skills around network adapters, wireless, and vpn clients.
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Active Directory account and group management skills (Create, modify, disable, add, remove. We use Adaxes as the interface to AD)
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Experience with Windows 10 OS, Any MAC OS SKILLS ARE A BONUS.
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Experience with Microsoft Office installations, repair, and general application support (Outlook, Excel, Word, Power Point)
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Experience with end Help Desk ticketing systems.
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Supports mobile devices (Android/IOS), Customer Service is an critical part of this job. The users have a varying understanding of technology which requires someone with strong patience and interpersonal skills., Advocacy Operations Leadership Management Innovation ServiceNow Multitasking Communication Microsoft 365 Detail Oriented Problem Solving Decision Making Customer Service Computer Science Active Directory Technical Issues Operating Systems Vendor Management Technical Support Help Desk Support Computer Hardware Project Management
Benefits & conditions
This is a Contract position based out of Clinton, MD. Pay and Benefits
The pay range for this position is $20.00 - $28.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type