Senior Site Reliability Engineer II
Role details
Job location
Tech stack
Job description
We are hiring a hands-on Senior Site Reliability Engineer (SRE) to actively build, operate, and improve the reliability of our production systems. This is not a purely advisory role you will be directly involved in designing infrastructure, writing Terraform, improving observability, and responding to real production incidents., + Design, build, and operate highly available, scalable systems in AWS
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Write, maintain, and review Terraform to provision and manage infrastructure
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Own and improve monitoring, alerting, and observability using Grafana, Pingdom, and Uptrends
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Participate in a rotating on-call schedule, responding to production incidents and driving issues to resolution
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Lead incident response, root cause analysis, and post-incident reviews with a focus on prevention and automation
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Define and manage SLOs, SLIs, and error budgets
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Build and improve CI/CD pipelines and operational workflows using Azure DevOps and GitHub
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Work directly with application teams to improve reliability, performance, and deployability
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Automate manual operational tasks to reduce toil
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Maintain clear, actionable runbooks and documentation in Confluence
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Track work, incidents, and operational improvements using Jira and ServiceNow
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Mentor other engineers and help set SRE standards and best practices
Requirements
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5+ years of hands-on experience in SRE, DevOps, or Infrastructure Engineering roles
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Strong production experience in AWS
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Required: Significant hands-on experience with Terraform in real-world environments
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Experience operating monitoring and uptime platforms such as Grafana, Pingdom, and Uptrends
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Strong Linux systems, networking, and troubleshooting skills
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Experience supporting production systems through incident response and on-call rotations
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Proficiency with GitHub and modern Git workflows
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Experience building or maintaining CI/CD pipelines with Azure DevOps
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Familiarity with ITSM and incident workflows using ServiceNow
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Strong written communication skills with experience documenting systems and processes in Confluence
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Ability to work independently in a remote or hybrid environment
Preferred Qualifications
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Experience defining and operating against SLOs and error budgets
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Infrastructure-as-Code best practices beyond Terraform (modules, testing, CI integration)
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Experience with containers and orchestration (Docker, Kubernetes)
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Experience supporting large-scale, high-availability production systems
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Prior experience mentoring engineers or serving as a technical lead
Benefits & conditions
Base Pay Range for CO is $104,900 - $174,700. Base Pay Range for IL is $110,100 - $183,500. Base Pay Range for Chicago, IL is $115,400 - $192,200. Base Pay Range for MD is $110,100 - $183,500. Base Pay Range for NY is $115,400 - $192,200. Base Pay Range for New York City is $125,900 - $209,700. Base Pay Range for Rochester, NY is $104,900 - $174,700. Base Pay Range for OH is $99,700 - $166,000. Base Pay Range for NJ is $123,816- $197,784.