Infrastructure Support Engineer

We are seeking a Cloud Engineer to join an Operations team supporting the cloud, data and backend systems that underpin a range of products and services. You'll play a key role in maintaining reliable, secure and high-performing environments, working across cloud infrastructure, application support and SQL-backed platforms.

This role offers a diverse mix of cloud operations, troubleshooting, automation and data investigation. You'll work closely with Infrastructure Support, Application Support, Development and QA teams to identify root causes, improve reliability and ensure services remain operational and supportable. This is an excellent opportunity for someone with strong technical fundamentals, an inquisitive mindset and a passion for continuous improvement.

Responsibilities:

• Support and maintain AWS cloud infrastructure and backend platforms.
• Investigate and resolve infrastructure, application and database incidents.
• Monitor system health, performance and availability, improving observability where needed.
• Support deployments, platform changes and operational maintenance activities.
• Automate repeatable tasks and contribute to continuous improvement initiatives.
• Work closely with Development, QA and Support teams to deliver reliable services.
• Support security, patching, backup and disaster recovery processes.

• Experience supporting production environments, with strong knowledge of SQL and database-backed applications.
• Hands-on experience with AWS services including EC2, VPC, ECS/EKS, RDS, CloudFormation and CloudWatch.
• Strong understanding of Linux and/or Windows Server administration.
• Experience working with MySQL, including performance troubleshooting, query optimisation fundamentals, scheduled jobs and backup/recovery concepts.
• Understanding of networking principles including routing, firewalls, security groups and VPN connectivity.
• Proven troubleshooting skills with the ability to analyse logs, alerts, metrics and data to identify root causes.
• Experience using PowerShell, Bash, Python or SQL scripting to automate operational tasks.
• Strong communication and stakeholder management skills.
• Ability to effectively use and integrate AI-assisted activities into daily work.
• Proactive and inquisitive mindset with a focus on learning and continuous improvement.

Desirable skills:

• Cloud Security experience from a previous role
• Transport, Logistics or Engineering

We build workforces that deliver tech and change programmes at leading UK organisations. By combining data science from Peregrine Intelligence, our industry-accredited Peregrine Academy, and market-leading attraction and diversity initiatives, we bridge capability gaps at all levels in public and private sector organisations. We work closely with our clients to understand their challenges and deliver flexible, long-term solutions that make a real difference. When you join Peregrine, you become part of a team that's focused on growth, both yours, our clients', and the sectors we support. You'll also get access to a full range of benefits alongside your salary. How Specialist Talent Works As a permanent employee at Peregrine, you'll be part of our Specialist Talent team. That means you'll work on-site or remotely with our clients, supporting them on complex, high-impact projects in Data, Digital and Business Transformation. You'll get the variety and challenge of consultancy work, with the stability and support of a permanent role. You're not a contractor - you're a valued member of our team, with access to all the same benefits, learning opportunities, and community. Our Culture We're curious, open, and always learning. We believe in doing great work and doing it with integrity. We support each other, share ideas freely, and celebrate progress big and small. And we care about the impact we make, whether that's helping clients solve tough problems or creating opportunities for people from all walks of life. Diversity and Inclusion We're proud to be a diverse team, with 20+ nationalities represented across Peregrine. We welcome people from all backgrounds and experiences, and we're committed to building an inclusive workplace where everyone can thrive. Through our partnerships and internal initiatives, we're working to improve social mobility, reduce our environmental impact, and help our clients build more inclusive teams too.