Senior Maximo Application Suite Technical Eng

Clearance: Must be able to obtain and maintain NASA Public Trust, This role supports a NASA enterprise facilities and asset management environment during migration and transition from TRIRIGA into the MREF module within Maximo Application Suite. The work requires someone who can keep systems stable, support users, validate data, manage workflows, troubleshoot issues, and help the customer move through migration without disruption. This is a very specific role. Candidates must have real experience with TRIRIGA, MREF, Maximo, or MAS. General application support experience alone will not meet the requirement. What You'll Do Provide sustainment, configuration management, issue resolution, and operational support for TRIRIGA and MREF environments. Support parallel operations between legacy TRIRIGA and MAS/MREF environments during migration and transition. Help maintain system performance, service levels, and operational continuity during migration. Perform application administration, workflow updates, role-based access support, and approved system enhancements. Support data validation, quality checks, system alignment, and reporting validation during migration activities. Troubleshoot application, database, server, and integration-layer issues. Support patching, upgrades, system changes, and new feature deployments across development, test, staging, and production environments. Maintain and update reporting capabilities for operational, analytical, and compliance needs. Develop documentation, work instructions, operating procedures, workflow guides, and training materials. Provide end-user support and help users understand application functionality, workflows, and data interactions. Must-Have Requirements U.S. Citizenship required. Must be able to obtain and maintain NASA Public Trust.

Must live within 50 miles of a NASA Center or be willing to relocate before start. Bachelor's degree in Information Systems, Computer Science, Engineering, Facility/Asset Management, or a related field. Minimum 8 years of systems engineering or enterprise application support experience. Hands-on experience administering or supporting IBM TRIRIGA, Maximo MREF, Maximo, or MAS. Experience with configuration, workflow management, system troubleshooting, and role-based access. Experience supporting multi-environment operations: development, test, staging, and production. Ability to diagnose application, database, reporting, and integration-layer issues. Strong documentation, communication, and problem-solving skills. High attention to detail and strong commitment to operational reliability. Strongly Preferred Experience with TRIRIGA-to-MREF migrations. Experience with IBM MAS MREF. Experience supporting federal facilities, asset management, or real estate management programs. Experience with SQL, Cognos, BIRT, Power BI, ETL, or reporting/data validation. Familiarity with federal cybersecurity, compliance, or IT governance standards such as NIST/FISMA. NASA facilities experience is a plus. Why This Role Matters This role is critical to keeping NASA facilities and enterprise asset systems stable through migration and transition. We need someone who understands both the application and the users, and who can support the technical details without losing sight of operational continuity.