Transportation Application Systems Analyst
Role details
Job location
Tech stack
Job description
As a Transportation Application Systems Analyst, you will provide day-to-day systems support and advancing the technology solutions that power our transportation and logistics operations. Responsibilities include documentation, problem resolution, and specialized user support, software/hardware testing and change control will be completed to minimize/eliminate adverse impact of application changes to overall supply chain infrastructure. Collaborate with the applications, infrastructure, and telecommunications support teams in change and version management and problem resolution. Ideal for a detail oriented and solution driven professional, this position is perfect for someone who enjoys combining technical expertise, problem solving, and collaboration in a dynamic environment.
Responsibilities
- Translates the requirements for system function to detail program designs.
- Codes, tests, configure and documents programs and applications from detailed specifications using structured programming practices to produce reliable results.
- Actively supports the Team Management and Quality Improvement Process through demonstrated commitment of its concepts and tools (teambuilding, zero defects, measurement, goal setting, process models, etc.).
- Works as a team member in the development, enhancement and support of applications that meet or exceed customer requirements.
- Maintains technical proficiency by training and using the latest techniques in developing and maintaining systems.
- Provides support for implementation of all IT processes across supported applications including troubleshooting, data control/security, documentation, software version control, change control, security, backup/recovery and system performance.
- Responsible for providing Level 1 & 2 system maintenance support for subject area as expert of area.
- Responsible to determine system solutions to achieve goals of the IT strategic roadmap in subject area. Research and propose system solutions to realize business goals for strategic projects in the subject area.
- Responsible to formulate and deliver an enterprise level functional design for all supported systems in respective areas including process flows and architecture landscape.
- Participates in IT Architecture activities as needed including Pre-Planning, Blueprinting, Realization, Final Preparation and Go-Live/Support phases of IT Strategic Roadmap projects assigned.
- Document and maintain business requirements for applications in subject area.
Requirements
- Bachelor's Degree in Information Technology, Engineering, or related discipline or equivalent experience with application systems used within the transportation industry.
- 2 years' experience in IT Support or a similar role. Minimum of one full project application new implementations or major application concentrating on the above areas or equivalent.
- Transportation business process and technical experience in the following specific areas: Transportation HOS and Track and Trace, TMS (Transportation Management Systems), Fleet Management, Asset Management, and Fleet Maintenance.
- Experienced in writing technical documents such as business requirement specifications, function specifications, and training documentation.
- Experienced in data reporting and analytics using tools such as PowerBI, Tableau, Dataiku, Snowflake, application databases and data retention tools, and other reporting tools such as BIRT.
- Experienced in ticket resolutions and troubleshooting.
- Technical Skills in SQL Language, Relational DB knowledge and Report Writer Experience or related experience.
- Working knowledge of Integration methods such as EDI, AS2, API, DB2, PL/SQL or other languages, XML, HTML, JavaScript.
- Experienced in Microsoft 365 applications including Outlook, Excel, Word, PowerPoint, and SharePoint.
Benefits & conditions
Pulled from the full job description
- Professional development assistance
- Tuition reimbursement
- Health insurance
- 401(k) matching
- Paid time off
- Vision insurance
- Health savings account, * 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Relocation assistance
- Tuition reimbursement
- Vision insurance