Local Nerd, In-Home and Remote Tech Support in Altus (contract)
Role details
Job location
Tech stack
Requirements
You live in or near Altus and you plan to stay.
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You are patient with people who are frustrated and embarrassed about tech.
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You can explain things in plain English without making anybody feel silly.
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You are comfortable with the everyday stuff: computers, phones, Wi-Fi and
networks, smart home, TVs and printers.
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Reliable, presentable transportation.
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You are okay with a standard background check.
Benefits & conditions
Pulled from the full job description
- Referral program
- Flexible schedule
Full job description
OkieNerd is friendly tech help for folks who don't speak computer, and we are
expanding across Oklahoma. We are looking for a dependable, good-hearted person
to be the face of OkieNerd in Altus. Set your own availability, keep the
majority of every booking, and help your neighbors with the tech that drives
them nuts.
// THE STORY SO FAR
OkieNerd is up and running in Lawton, helping real people with their everyday
tech every week. We recently launched Nerd on Call, our membership for folks
who want a Nerd on standby, and our iPhone and Android apps are live on the App
Store and Google Play. With the playbook proven at home and the apps in
customers' hands, we are taking OkieNerd across the whole state, and Altus is
one of the twenty markets opening up.
// WHAT THE WORK LOOKS LIKE IN ALTUS
Altus Air Force Base gives this market the same arrive-and-set-up-fast rhythm
Lawton and Enid have, and a steady stream of families who need a whole
household online in a weekend. Outside town, Jackson, Greer and Harmon counties
are farm country with real distance between places, and the practical answer
for a lot of households out here is a remote session today rather than a visit
next week.
As the Nerd for Altus and the Southwest Corner, you would cover your own city
and everything within 75 miles of it, in three travel bands. That reaches Altus
AFB, Hollis, Mangum, Hobart, Frederick, Elk City, and Vernon and Quanah in
Texas.
See the exact ground you would cover on the map here:
https://okienerd.com/local-nerds#markets=altus
// WHAT A LOCAL NERD ACTUALLY DOES
No server rooms, no enterprise jargon. You are helping regular folks with the
stuff they use every day, patiently and in plain English.
Remote help
Hop on a quick call and walk someone through their phone, laptop, email,
Wi-Fi or smart-TV trouble. Available across the whole state today.
In-home visits
Show up, sit down next to someone, and fix it in person. This is where the
trust gets built.
Travel calls
Cover the nearby towns that don't have their own Nerd yet, and grow your
own territory.
Every booking is paid up front through the app, so there is never an awkward
money conversation at the door. You just do great work.
// WHAT IT PAYS
You keep 60% of the labor billed on every completed job, and 100% of every tip,
with no commission taken on tips. Paid on every completed booking.
Remote session, 30 minutes ........... $23.40 to you ($46.80/hr equivalent)
In-person visit, within 25 miles ..... $66.00 per hour to you
In-person visit, 25 to 50 miles ...... $78.00 per hour to you
In-person visit, 50 to 75 miles ...... $87.00 per hour to you
Longer drives pay more because you keep your share of the whole band rate. Which
drives you take is set by your own travel preferences, so you are never assigned
a two-hour round trip you did not opt into.
// HOW IT WORKS
- You set your own availability. Open up the times that suit you in your own
calendar. A few evenings a week or full-time, that part is your call.
- Bookings come to you automatically. When you're marked available, customers
book your open time directly, with sensible buffer times built in around
each visit. You're not chasing work or cherry-picking jobs.
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Paid per completed booking. No clock to punch, no salary, no minimums.
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You're independent. Your own tools, any reliable and presentable vehicle,
and free to work elsewhere whenever you like.
- We bring the customers. OkieNerd handles the brand, the booking and the
payments, so you focus on the fix instead of finding work.
// YOU'RE ON A TEAM
You run your own schedule, but you are never on an island. You'll work inside our
Google Workspace with your own OkieNerd email and calendar, we get the team
together every week over Google Meet to share wins and swap fixes, and now and
then we meet up in person, because the best teams actually know each other.
// GET IN EARLY
The first Nerd in a market becomes a Founding Nerd. Altus does not have one
yet. Getting in early makes you the market leader, which means higher priority
in the queue as your local team grows. Teams grow with demand and with your
availability, so the Nerds who show up and deliver get first crack at the
volume. You are not just taking calls, you are building your corner of
OkieNerd.
Being straight with you about timing: in-person visits in Altus open once there
is a Nerd on the ground to answer the door, and remote help is available across
the whole state today. A Founding Nerd here starts with remote work and opens
the in-person side of their own market.
// HOW TO JOIN
Start to finish usually takes about one to two weeks, depending on scheduling and
how fast your background check clears.
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Apply online. About five minutes. No resume needed.
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We read it. A real person, not a filter.
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Interview. A video chat to meet you and walk through the role together.
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Background check, and we pay for it. Only after we have talked. Our
customers invite us into their homes, so everyone is screened. You enter
your details directly with our screening provider, never with us.
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In-person meet-up. We come to your area to meet face to face.
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Onboarding, and you're live. Your OkieNerd account, Nerd HQ and your
calendar, plus a short orientation, and you're ready for your first booking.