Local Nerd, In-Home and Remote Tech Support in Altus (contract)

OK ADVISORS, INC.
Altus, United States of America
2 days ago

Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Working hours
Shift work
Languages
English
Compensation
$ 181K

Job location

Remote
Altus, United States of America

Tech stack

Desktop Computing
Wi-Fi Technology

Requirements

You live in or near Altus and you plan to stay.

  • You are patient with people who are frustrated and embarrassed about tech.

  • You can explain things in plain English without making anybody feel silly.

  • You are comfortable with the everyday stuff: computers, phones, Wi-Fi and

networks, smart home, TVs and printers.

  • Reliable, presentable transportation.

  • You are okay with a standard background check.

Benefits & conditions

Pulled from the full job description

  • Referral program
  • Flexible schedule

 

Full job description

OkieNerd is friendly tech help for folks who don't speak computer, and we are

expanding across Oklahoma. We are looking for a dependable, good-hearted person

to be the face of OkieNerd in Altus. Set your own availability, keep the

majority of every booking, and help your neighbors with the tech that drives

them nuts.

// THE STORY SO FAR

OkieNerd is up and running in Lawton, helping real people with their everyday

tech every week. We recently launched Nerd on Call, our membership for folks

who want a Nerd on standby, and our iPhone and Android apps are live on the App

Store and Google Play. With the playbook proven at home and the apps in

customers' hands, we are taking OkieNerd across the whole state, and Altus is

one of the twenty markets opening up.

// WHAT THE WORK LOOKS LIKE IN ALTUS

Altus Air Force Base gives this market the same arrive-and-set-up-fast rhythm

Lawton and Enid have, and a steady stream of families who need a whole

household online in a weekend. Outside town, Jackson, Greer and Harmon counties

are farm country with real distance between places, and the practical answer

for a lot of households out here is a remote session today rather than a visit

next week.

As the Nerd for Altus and the Southwest Corner, you would cover your own city

and everything within 75 miles of it, in three travel bands. That reaches Altus

AFB, Hollis, Mangum, Hobart, Frederick, Elk City, and Vernon and Quanah in

Texas.

See the exact ground you would cover on the map here:

https://okienerd.com/local-nerds#markets=altus

// WHAT A LOCAL NERD ACTUALLY DOES

No server rooms, no enterprise jargon. You are helping regular folks with the

stuff they use every day, patiently and in plain English.

Remote help

Hop on a quick call and walk someone through their phone, laptop, email,

Wi-Fi or smart-TV trouble. Available across the whole state today.

In-home visits

Show up, sit down next to someone, and fix it in person. This is where the

trust gets built.

Travel calls

Cover the nearby towns that don't have their own Nerd yet, and grow your

own territory.

Every booking is paid up front through the app, so there is never an awkward

money conversation at the door. You just do great work.

// WHAT IT PAYS

You keep 60% of the labor billed on every completed job, and 100% of every tip,

with no commission taken on tips. Paid on every completed booking.

Remote session, 30 minutes ........... $23.40 to you ($46.80/hr equivalent)

In-person visit, within 25 miles ..... $66.00 per hour to you

In-person visit, 25 to 50 miles ...... $78.00 per hour to you

In-person visit, 50 to 75 miles ...... $87.00 per hour to you

Longer drives pay more because you keep your share of the whole band rate. Which

drives you take is set by your own travel preferences, so you are never assigned

a two-hour round trip you did not opt into.

// HOW IT WORKS

  1. You set your own availability. Open up the times that suit you in your own

calendar. A few evenings a week or full-time, that part is your call.

  1. Bookings come to you automatically. When you're marked available, customers

book your open time directly, with sensible buffer times built in around

each visit. You're not chasing work or cherry-picking jobs.

  1. Paid per completed booking. No clock to punch, no salary, no minimums.

  2. You're independent. Your own tools, any reliable and presentable vehicle,

and free to work elsewhere whenever you like.

  1. We bring the customers. OkieNerd handles the brand, the booking and the

payments, so you focus on the fix instead of finding work.

// YOU'RE ON A TEAM

You run your own schedule, but you are never on an island. You'll work inside our

Google Workspace with your own OkieNerd email and calendar, we get the team

together every week over Google Meet to share wins and swap fixes, and now and

then we meet up in person, because the best teams actually know each other.

// GET IN EARLY

The first Nerd in a market becomes a Founding Nerd. Altus does not have one

yet. Getting in early makes you the market leader, which means higher priority

in the queue as your local team grows. Teams grow with demand and with your

availability, so the Nerds who show up and deliver get first crack at the

volume. You are not just taking calls, you are building your corner of

OkieNerd.

Being straight with you about timing: in-person visits in Altus open once there

is a Nerd on the ground to answer the door, and remote help is available across

the whole state today. A Founding Nerd here starts with remote work and opens

the in-person side of their own market.

// HOW TO JOIN

Start to finish usually takes about one to two weeks, depending on scheduling and

how fast your background check clears.

  1. Apply online. About five minutes. No resume needed.

  2. We read it. A real person, not a filter.

  3. Interview. A video chat to meet you and walk through the role together.

  4. Background check, and we pay for it. Only after we have talked. Our

customers invite us into their homes, so everyone is screened. You enter

your details directly with our screening provider, never with us.

  1. In-person meet-up. We come to your area to meet face to face.

  2. Onboarding, and you're live. Your OkieNerd account, Nerd HQ and your

calendar, plus a short orientation, and you're ready for your first booking.

Apply for this position