Linux Support Engineer
Role details
Job location
Tech stack
Job description
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Troubleshoot Linux production environments and customer issues
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Analyze logs, traces, and packet captures to identify root causes
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Apply production fixes, upgrades, and patches
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Create Methods of Procedure (MOPs)
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Collaborate with customer engineering and internal development teams
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Participate in scheduled maintenance windows
Requirements
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5+ years of Linux systems administration or production support experience (RHEL, CentOS, Ubuntu, etc.)
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Strong Linux troubleshooting skills
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Solid networking knowledge (TCP/IP, DNS, routing)
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Experience with Wireshark, tcpdump, or Linux log analysis
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Strong communication and customer-facing skills
Preferred
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SIP/VoIP experience
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VMware vSphere
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Bash/Shell scripting
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Docker, AWS, or Kubernetes
If you're an experienced Linux Support Engineer, Linux Systems Administrator, or Linux Engineer looking for a customer-facing production support role, we'd love to speak with you.
Benefits & conditions
Pulled from the full job description Professional development assistance 401(k) Health insurance Retirement plan Paid time off Vision insurance Dental insurance, * 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance