Senior Systems Engineer - Infrastructure & Cloud

• Integrity: We act with uncompromising ethics in all we do, building trust through honest and respectful relationships. As our first core value, this serves as the foundation for all others.
• Teamwork: We are committed to a "one company, one team" environment, where our best work is produced through collaboration and support.
• Innovation: We encourage the exploration of new ideas and strive for continuous improvement, satisfying clients with groundbreaking technology solutions and superior quality, value, and service.
• Expertise: We leverage our colleagues' diverse strengths and centuries of combined experience to serve as trusted advisors to our clients, helping them achieve their business goals.
• Dependability: We work tirelessly to earn our reputation by demonstrating consistent behaviors, delivering promised results, and applying the same level of service to each of our clients., This position is responsible for designing, implementing, supporting, and troubleshooting enterprise infrastructure for our customers.

Our engineers support diverse customer environments utilizing VMware, Hyper-V, Pure Storage, Microsoft Azure, Microsoft 365, Datto, Cisco, Meraki, HPE, and other leading technologies. While every engineer is expected to support this broad technology stack, we are specifically looking for someone who can strengthen and expand our Microsoft infrastructure and cloud capabilities.

This is a customer-facing consulting position with a strong emphasis on project delivery, technical leadership, and solving complex infrastructure challenges.

Primary Responsibilities

• Design, deploy, and support Windows Server infrastructure
• Implement and maintain Hyper-V and VMware environments
• Deploy and manage Microsoft Azure infrastructure
• Configure and support Microsoft 365 and Microsoft Entra ID
• Perform infrastructure assessments and health checks
• Lead server migrations, upgrades, and modernization projects
• Design and implement backup and disaster recovery solutions
• Troubleshoot complex server, virtualization, storage, and networking issues
• Produce customer documentation and implementation guides
• Work directly with customers throughout project lifecycles
• Participate in technical planning and solution design

• 5+ years of enterprise infrastructure experience
• Strong Windows Server administration experience
• Experience with VMware vSphere and/or Microsoft Hyper-V
• Experience supporting Microsoft 365 environments
• Experience with Active Directory, DNS, DHCP, and Group Policy
• Strong troubleshooting and analytical skills
• Excellent customer communication skills
• Ability to independently lead technical projects
• Willingness to travel to customer locations throughout New England as needed

Preferred Qualifications

We're particularly interested in candidates with experience in one or more of the following:

• Microsoft Azure infrastructure

• Hyper-V clustering

• Azure Virtual Machines

• Azure networking

• Microsoft Entra ID

• Azure Site Recovery

• PowerShell automation

Additional Experience Considered a Plus

• Datto BCDR

• NinjaOne

• Cisco UCS

• Cisco networking

• Meraki

• Palo Alto

• Fortinet

• SAN storage (HPE, Dell, Pure Storage, NetApp, etc.)

• Nutanix AHV

• HPE VM Essentials

• Linux administration

• Microsoft SQL Server

Desired Certifications

One or more of the following is preferred:

• Microsoft Certified: Azure Administrator (AZ-104)

• Microsoft Certified: Azure Solutions Architect (AZ-305)

• VMware VCP

• Cisco CCNA or higher

• CompTIA Security+

Equivalent experience will always be considered in place of certifications.

What We're Looking For

We're looking for someone who enjoys learning new technologies and isn't interested in working in a narrow technical silo.

The ideal candidate is equally comfortable troubleshooting a VMware cluster, deploying Hyper-V, migrating workloads into Azure, implementing backup solutions, and working directly with customers to deliver successful infrastructure projects.

We value engineers who take ownership, communicate well, and enjoy solving challenging technical problems.

Pulled from the full job description

• Referral program
• Health insurance
• Paid time off
• Paid holidays, Our mission is to help IT professionals do more with less. As a premier technology solutions provider, our certified engineers and technology experts work with organizations to develop customized solutions that meet specific requirements.
• We go beyond technical solutions to build long-term relationships.
• We empower our employees to do what's right for the client, and we recognize that a healthy workplace is essential for long-term success.
• We offer competitive salaries and benefits, as well as opportunities for professional development.

Join our team of talented and dedicated individuals as we take on our next challenge-together., We offer a comprehensive compensation and benefits package, including competitive salaries, performance-based bonuses, comprehensive healthcare benefits. Industry Pioneer For more than 40 years, Total has been on the leading edge of technology, developing meaningful, longstanding partnerships along the way. Supportive and Collaborative Environment Boasting a company tenure of 18 years, Total's foundation has been built upon years of teamwork and expertise building technology solutions for businesses of all sizes. Paid Time Off Total encourages employees to take time away from the daily grind to refresh and recharge through our generous paid time off and company holidays. Employee Referral Program Our employees are our best recruiters and that's why we offer a generous referral bonus program. Refer an external candidate who is hired into a full-time position, and you can earn up to a $5,000 bonus.

What is it like to work at Total Communications? Working at Total Communications means being part of a dynamic and exciting team-oriented environment. It's fun, innovative, and challenging, offering a learning environment where you have the chance to grow and take on new responsibilities. Do you accept proactive applications even if I can't find a role that fits my professional background? We're always looking for top talent, so if you don't see a particular position, send an email to careers@totalcomm.com with your resume and cover letter describing why you would be a great fit. Do I have to have a technology background to work at Total? No. While many of the roles at Total do require technological experience, there are others that do not, such as in marketing, sales, finance, and human resources. If you have a strong interest in technology and are willing to learn, you can still have a successful career at Total without a formal technical background., Join Us in Shaping the Future of Technology Our focus starts and ends with our clients, partners and teammates. If you're a client-centric professional ready to innovate and collaborate with an amazing team, we want to hear from you!, Total Communications is a leading technology solutions provider serving commercial, education, healthcare, government, and enterprise customers throughout New England. We design, deploy, and support modern IT infrastructure including networking, virtualization, cloud, collaboration, cybersecurity, storage, backup, and disaster recovery solutions. Our engineers work directly with customers on projects ranging from server refreshes and virtualization to Microsoft Azure deployments, Cisco networking, unified communications, and enterprise infrastructure modernization.