Advanced Systems Administrator

We are seeking an Advanced Systems Administrator to support and enhance a complex, multi-platform IT environment. This role will help oversee day-to-day operations and provide project-based support across server infrastructure, cloud platforms, identity services, security hardening, and Microsoft 365 ecosystems. You will own medium-to-high complexity issues end-to-end, partner with multiple internal and external stakeholders, and drive improvements in performance, reliability, security, and cost efficiency., * Provide operational support, maintenance, administration, and troubleshooting for Windows Server environments.

• Administer and support IIS and related web/application hosting components.
• Monitor systems and applications for availability, performance, and security, and implement improvements.
• Coordinate server configuration and administration across multiple teams and third parties.
• Recommend and plan for server/software upgrades, lifecycle management, and risk reduction.
• Implement and maintain network and system performance through monitoring, tuning, and root-cause analysis.
• Establish and maintain secure connectivity, including firewalls, policies, and procedures.
• Identify opportunities to refactor solutions for improved cost, performance, and operational efficiency.
• Support and enhance multi-cloud services, with a strong focus on AWS and working knowledge of Azure (plus other platforms as applicable).
• Create and manage Azure DevOps projects, including:

• Git repositories and branching strategies
• CI/CD pipelines
• Organization and project-level configuration settings

• Collaborate with and support other IT staff, including developers, to enable secure and reliable deployments.
• Document and automate administrative tasks to reduce manual effort and improve consistency.
• Perform other duties as assigned.

• Bachelor's degree (or technical institute degree) in Computer Science, Information Systems, or a related field or equivalent professional experience.
• Strong AWS cloud systems experience (2-3 years) in a production environment.
• Windows Server experience (2-3 years) supporting Server 2012 R2 / 2016 / 2019 / 2022.
• IIS administration experience (2-3 years).
• Solid networking fundamentals and hands-on experience with:

• TCP/IP, DNS
• Samba/CIFS file sharing
• NTFS permissions

• 5-8 years overall experience in information systems engineering or related roles.
• 3-5 years experience in infrastructure/network environments across operations, support, maintenance, and administration.
• Ability to troubleshoot and diagnose issues effectively across multiple technology platforms.
• Ability to handle sensitive information and follow strict confidentiality expectations., * Microsoft Azure cloud systems experience (2-3 years).
• Experience with other cloud providers (e.g., GCP).
• Strong experience administering Microsoft platforms and services (e.g., Microsoft 365 and related ecosystem).
• Experience supporting middleware such as:

• API Management platforms
• IT service automation tools
• Batch job services (3-5 years preferred)

• Strong Linux administration knowledge, including Red Hat and Ubuntu, and Linux patching.
• Experience with identity platforms / access management concepts., * Strong analytical and problem-solving skills; able to diagnose issues, determine root cause, and drive resolution.
• Ability to prioritize, manage competing demands, and context-switch effectively in a fast-paced environment.
• Strong documentation and automation mindset (scripting/automation to reduce manual work).
• Strong communication skills (written and verbal); able to share knowledge and collaborate across teams.
• Understanding of:

• Cloud-based network architectures
• Security hardening, privacy, and compliance considerations
• Infrastructure and application architecture fundamentals

• Self-motivated, able to work independently, and also effective in collaborative team environments.