Help Desk Analyst
Role details
Job location
Tech stack
Requirements
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Bachelor of Science in Computer Science, Information Systems, or a related field.
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Minimum of two years of professional experience in technical support.
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Solid foundational knowledge of the software development lifecycle.
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Possession of a valid Driver's License and up to date vehicle insurance.
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Ability to travel between several office locations
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In-office presence at least four days per week. This may vary depending on projects.
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2 years paid experience in using Active Directory administrator. Creating, deleting, setting access
permissions, OU's, objects, account management, security, GPO's, login scripts, DNS, DHCP, etc.
- Must have at least 2 years paid experience using PC imaging software and writing written procedures.
Specifically using:
o Norton Ghost
o Clonezilla
o FoG
- Must have at least 1 year paid experience in the following:
o Deploying VMs specifically in HyperV
o Troubleshooting mobile devices specifically but not limited to
o Zebra Mobile tablets
Benefits & conditions
$30 - $35 an hour - Contract