Infrastructure Analyst in Jersey City
Role details
Job location
Tech stack
Requirements
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3-5 years of hands-on experience administering IBM FileNet P8 and related IBM Automation platforms in an on-premises environment.
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Experience administering IBM FileNet Content Platform Engine (CPE), IBM Content Navigator (ICN), IBM Business Automation Workflow (BAW), and IBM Case Manager.
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Knowledge of IBM Process Engine and FileNet Object Store administration.
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Experience supporting IBM WebSphere Application Server (WAS) Network Deployment environments and clustered deployments.
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Ability to install, configure, and maintain IBM fix packs, security patches, and minor version upgrades.
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Experience migrating workflow models, case solutions, and FileNet object store configurations across development, test, and production environments.
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Strong understanding of system monitoring, including server health, log analysis, storage management, and database connection pool monitoring.
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Experience managing platform security, including LDAP integrations, authentication, authorization, and Object Store access control lists (ACLs).
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Ability to troubleshoot platform, middleware, and infrastructure issues, analyze logs, identify bottlenecks, and coordinate issue resolution with IBM Support.
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Experience collaborating with database administrators to optimize Oracle databases supporting CPE, ICN, and BAW environments.
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Working knowledge of on-premises networking concepts, including load balancers, SSL certificate management, DNS, and firewalls.
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Experience using source code and version control repositories such as Bitbucket (or similar Git-based platforms) to manage application code, configuration changes, and deployment artifacts.
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Experience in an Agile Technology Development environment, preferably SAFe.
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Strong analytical, problem-solving, and troubleshooting skills.
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Excellent communication and collaboration skills with cross-functional infrastructure, middleware, database, and application support teams.