(CW) ServiceNow Technical Analyst (TEMPORARY)
Role details
Job location
Tech stack
Job description
Position Overview: We are seeking a skilled ServiceNow Technical Analyst to join our team on a contract basis, supporting strategic platform initiatives. The ideal candidate will possess deep expertise in ServiceNow and demonstrate strong business analysis capabilities, including the ability to engage with cross-functional teams, gather and document business requirements, and translate them into actionable technical solutions. Key Responsibilities:
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Collaborate with business stakeholders to understand and document functional requirements.
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Analyze and translate business needs into ServiceNow workflows, configurations, and enhancements.
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Support the design and implementation of ServiceNow modules including ITSM, ITOM, and business service requests.
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Create and maintain documentation including process flows, user stories, and technical specifications.
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Assist in testing, validation, and deployment of ServiceNow solutions.
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Provide ongoing support and troubleshooting for ServiceNow-related issues.
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Work closely with the ServiceNow platform team and other IT teams to align technical solutions with business goals., Note: This description is not intended to be all-inclusive, or a limitation of the duties of the position. It is intended to describe the general nature of the job that may include other duties as assumed or assigned.
Requirements
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Proven experience as a ServiceNow Technical Analyst or Administrator.
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Strong understanding of ServiceNow architecture, modules, and capabilities.
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Experience gathering and documenting business requirements and translating them into technical specifications.
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Excellent communication and stakeholder engagement skills.
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Ability to work independently and manage multiple priorities in a fast-paced environment.
Preferred Qualifications:
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ServiceNow certifications (e.g., CSA, CIS-ITSM).
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Experience in enterprise environments or strategic platform initiatives.
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Familiarity with Agile methodologies and tools.
Benefits & conditions
In the U.S, the salary range for this position is $ 31 to $ 50 per hour. The base pay actually offered will take into account internal equity, and may also vary depending on candidate's geographic region, job-related knowledge, skills, and experience amongst other factors. The salary range for this position is: $31 to $50. BioMarin considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans.