Cegeka - Business Analyst H/F/X

• Gather, analyze and document business requirements
• Translate business needs into functional and non-functional requirements
• Facilitate workshops with stakeholders and subject matter experts
• Model business processes and create clear, structured documentation
• Collaborate closely with business representatives, UX teams, developers and offshore teams
• Ensure alignment between business objectives and delivered solutions
• Contribute to the successful delivery of projects within scope, budget and timeline
• Work within an Agile environment and participate in related ceremonies, + Comprendre : Expérimenté - (C1)

• Écrire : Expérimenté - (C1)
• Lire : Expérimenté - (C1)
• Parler : Expérimenté - (C1)

• Néérlandais (atout)

• Comprendre : Expérimenté - (C1)
• Écrire : Expérimenté - (C1)
• Lire : Expérimenté - (C1)
• Parler : Expérimenté - (C1)

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• Minimum 3 years of experience as a Business Analyst or Functional Analyst within the insurance industry
• Strong knowledge of non-life insurance products and processes
• Proven experience in requirements gathering, analysis and functional documentation
• Experience working in Agile teams
• Strong analytical and problem-solving skills
• Customer-focused and comfortable engaging with multiple stakeholders
• Fluent in Dutch and proficient in English

Nice to have

• Experience with broker portals or Front-Office applications
• Knowledge of underwriting and/or claims processes
• Experience with BPMN, UML and use case modelling
• Strong interest in user experience (UX) and customer journeys

At Cegeka, we believe in shaping digital together. We don't just deliver technology - we work shoulder to shoulder with our clients to design, build and run resilient digital solutions that drive impact where and when it matters most. Our broad portfolio spans application services, business solutions, quality engineering, data & AI, digital workplaces, cyber resilience, networking & regulatory services, and hybrid cloud. With a strong focus on craftsmanship, we expertly manage legacy systems while accelerating modernization and innovation. Cegeka has a global presence with offices across 17 countries, including the Benelux region, Germany, Austria, France, Italy, Sweden, Denmark, Greece, Romania, Moldova, the United Kingdom, Canada, Colombia, the United States, and India. With over 10,000 employees, the company achieved a consolidated revenue of EUR1.3 billion in 2024. Cegeka operates 10 high-tech data centers and 3 Security Operations Centers (SOCs) across strategic locations in Europe and the United States - including the Benelux, Italy, Romania, and the U.S. - ensuring 24/7 performance, security, and business continuity. Founded in 1992 by André Knaepen - who currently serves as chairman of the board - Cegeka is a family-owned company headquartered in Hasselt, Belgium.