Compliance & Data Protection Manager

Kingdom is seeking an experienced and driven Compliance & Data Protection Manager to lead our Compliance Centre and safeguard the Group's compliance, accreditation, reputation and regulatory standing.

This is a high-profile leadership role responsible for Data Protection, Governance, Risk, Health & Safety, ESG, Audits, Accreditations, Quality Management Systems and Compliance Assurance across the Group.

You will be a trusted advisor to the business, driving continuous improvement, ensuring regulatory compliance and leading a culture where high standards are embedded into everything we do.

Key Responsibilities

Compliance & Governance

• Lead the Compliance Centre and deliver effective governance, assurance and compliance support across the Group.

• Develop, maintain and continuously improve policies, procedures and governance frameworks.

• Ensure compliance with company policies, regulatory requirements and industry standards.

• Monitor legislative and regulatory change, implementing updates where required.

• Provide accurate management information and compliance reporting to support business decision-making.

Data Protection & GDPR

• Lead and maintain Group-wide GDPR compliance.

• Manage SARs, DPIAs, ROPA, data complaints and breach investigations.

• Act as the primary point of contact with the Information Commissioner's Office (ICO).

• Support Freedom of Information requests and provide expert data protection guidance.

• Promote best practice in data governance and privacy management.

Health, Safety & Risk

• Maintain health and safety records, compliance registers and reporting requirements.

• Manage incident investigations, near misses and RIDDOR reporting.

• Review major incidents, support insurance claim investigations and coordinate corrective actions.

• Act as Designated First Aider and Fire Marshal.

• Oversee workplace safety compliance, fire safety arrangements, first aid provision and PAT testing.

ESG, Audits & Quality Management

• Support ESG reporting, sustainability initiatives and maintain SustainIQ records.

• Lead external audits, accreditation renewals, certifications and compliance inspections.

• Manage relationships with auditors, certification bodies and external stakeholders.

• Maintain Quality Management Systems, ISO certifications and British Standard accreditations.

• Drive corrective and preventative actions through to successful completion.

Facilities & Workplace Compliance

• Maintain company asset, vehicle and workplace compliance registers.

• Oversee facilities standards, maintenance activities and workplace compliance requirements.

• Coordinate key office compliance activities and support operational excellence across the Head Office environment.

Leadership & Team Development

• Build, lead and develop a high-performing Compliance Centre team.

• Establish clear standards, responsibilities, KPIs and performance expectations.

• Conduct performance reviews, coach colleagues and address underperformance where required.

• Ensure colleagues meet mandatory training and competence requirements.

• Minimum 2 years' experience in a similar Compliance, Governance, Risk or Data Protection leadership role within a service-led organisation.

• Proven Compliance and Governance Management experience.

• Proven Team Leadership experience.

• Experience managing audits, accreditations and quality management systems.

• Experience interpreting legislation and implementing compliance frameworks.

• Strong background in risk management, investigations and assurance activities.

Essential Qualifications

• GDPR / Data Protection Qualification

• NEBOSH General Certificate

• ISO Auditor Qualification

• First Aid at Work

• Fire Marshal Training

• Any additional role-relevant qualifications

Background Screening

Successful applicants must be able to provide:

• Full five-year checkable work history

• Minimum two satisfactory employment references

• Credit check

• Right-to-work verification

Skills & Qualities

We are looking for someone who:

• Lives and demonstrates Kingdom's CARE Values every day.

• Has the confidence to challenge non-compliance and drive accountability.

• Demonstrates strong Regulatory Compliance and Governance expertise.

• Has excellent Risk Management and Assurance capabilities.

• Possesses strong Audit and Accreditation management experience.

• Is highly skilled in investigation, analysis and problem solving.

• Has expert knowledge of Data Protection and GDPR requirements.

• Can develop and implement effective policies and governance frameworks.

• Builds credibility and influences stakeholders at all levels.

• Leads teams with professionalism, integrity and accountability.

• Is proactive, organised and committed to continuous improvement.

Why This Role Matters

This is an opportunity to lead a critical function at the heart of Kingdom's success. You will play a key role in protecting our reputation, maintaining our compliance standards and supporting the continued growth of the business.

If you are an experienced compliance professional looking to make a genuine impact within a growing and ambitious organisation, we would like to hear from you.

Location: Kingdom Head Office, Newton-le-Willows Salary: Up to £50,000 per annum (dependent on experience) Hours: 40 hours per week Working Pattern: Monday to Friday Typical Hours: 09:00-17:00, or as required to meet the demands of the role Contract Type: Permanent, Full Time

Why Join Kingdom?

At Kingdom, we recognise that exceptional people deserve exceptional rewards. Alongside a competitive salary, we offer a comprehensive benefits package designed to support your future, wellbeing and career development., * Salary up to £50,000 per annum, dependent on experience

• Excellent Company Pension Scheme with enhanced employer contribution

• 24 days annual leave plus Public Holidays

• Additional day's annual leave awarded for 100% attendance

• Professional development and ongoing training opportunities

• Career progression within a growing national organisation

• Employee recognition and reward programmes

• Opportunity to lead a high-profile business function and influence compliance strategy across the Group

• Supportive, values-driven working environment