Technical Services Engineer

Job DescriptionAs our next Technical Services Engineer, you will provide onsite and remote support as part of our Infrastructure team, addressing IT issues across various technology domains, including Office 365, networking, Windows desktop support, and backups.Hours: Mon-Thurs 8am-5pm, Fri 8am-2.30pm - Due to the nature of this role you will be working on site 5 days a weekThe Key RequirementsAn understanding of and experience with support and implementation of parts of the following technology areas.VMware; management, and deployment of Virtual Machines.O365Automated Patch management via WSUS and third-party tools.End user support i.e. Windows 10/ Windows 11, VPN, account administration etc.Network technologies i.e. TCP/IP, VPN, DHCP/DNS, Firewall etc.Windows Server technologies (Active Directory, Group Policies, Remote Desktop Services, etc.).Backup technology (Veeam).A methodical troubleshooting approach and strong attention to detail.Qualifications in Microsoft, Cisco, VMware &

Veeam certifications (desirable but not required)An ability to work to tight deadlines and manage prioritiesUp to date knowledge of technologiesGood Problem solving and decision-making skillsAbility to work to tight deadlinesAbout the companyAt Encirc, we make, fill, and move glass.Part of the Vidrala group, we are a market leader in glass container design, manufacturing, bottling and logistics solutions for the UK, Irish and European food, and beverages industries.With over 2,000 employees, we operate from our three purpose-built sites: Derrylin, Co Fermanagh; Elton, Cheshire, and Bristol. We produce around 3 billion glass bottles and other containers annually and can fill up to 500 million litres of bulk shipped beverages every year. Our collective purpose is to deliver and uphold world-leading sustainable innovation, with great people and a great workplace collaborating on a great future.Joining Encirc means you will be joining a business with a bespoke, 360-approach to the