3rd Line Support Engineer

Salt Search Ltd.
Shipdham, United Kingdom
2 days ago

Role details

Contract type
Contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
£ 59K

Job location

Shipdham, United Kingdom

Tech stack

Microsoft Windows
Microsoft Active Directory
Azure
Computer Security
Multi-Factor Authentication
Identity and Access Management
Windows Server
Citrix Systems
Powershell
Azure
Software Vulnerability Management
VMware

Job description

Technical Support Analyst (3rd Line Infrastructure)

Location: Norfolk

Rate: £226 per day (Inside IR35)

Working Pattern: 5 days per week on site The Opportunity

This role will provide specialist 3rd Line support across Microsoft infrastructure, identity and access management, whilst helping strengthen the organisation's cyber security through Microsoft Entra ID, Multi Factor Authentication and security compliance initiatives. Key Responsibilities

  • Provide 3rd Line support across enterprise infrastructure.
  • Support Microsoft Entra ID and Hybrid Identity.
  • Implement and manage Multi Factor Authentication.
  • Configure Conditional Access policies.
  • Support Identity & Access Management.
  • Troubleshoot authentication and access issues.
  • Work alongside Infrastructure, Applications and Cyber Security teams.
  • Support DSPT compliance activities.
  • Carry out vulnerability remediation and security hardening.
  • Produce technical documentation and operational procedures.
  • Support Windows Server and Microsoft 365 environments.
  • Participate in infrastructure projects and upgrades.

Essential Skills

  • 3rd Line Infrastructure Support.
  • Microsoft Entra ID/Azure Active Directory.
  • Multi Factor Authentication (MFA).
  • Conditional Access.
  • Identity & Access Management (IAM).
  • Windows Server.
  • Active Directory.
  • Microsoft 365.
  • Security Hardening.
  • Vulnerability Management.
  • Enterprise Infrastructure Support.
  • Strong troubleshooting skills.
  • Technical documentation.

Desirable

  • DSPT experience.
  • Azure.
  • Citrix.
  • VMware.
  • Microsoft Defender.
  • PowerShell.
  • NHS experience

*Rates depend on experience and client requirements

Requirements

  • 3rd Line Infrastructure Support.
  • Microsoft Entra ID/Azure Active Directory.
  • Multi Factor Authentication (MFA).
  • Conditional Access.
  • Identity & Access Management (IAM).
  • Windows Server.
  • Active Directory.
  • Microsoft 365.
  • Security Hardening.
  • Vulnerability Management.
  • Enterprise Infrastructure Support.
  • Strong troubleshooting skills.
  • Technical documentation.

Desirable

  • DSPT experience.
  • Azure.
  • Citrix.
  • VMware.
  • Microsoft Defender.
  • PowerShell.
  • NHS experience

*Rates depend on experience and client requirements

Apply for this position