IT SPECIALIST, 2210

• Engineer, deploy, and maintain enterprise IT systems and applications
• Develop software, automation tools, APIs, and integrations using languages such as Python, Java, JavaScript/TypeScript, or C#
• Apply AI/ML technologies to support analytics, automation, and system optimization
• Support cloud and hybrid architectures (AWS, Azure, FBI approved environments)
• Perform systems analysis, troubleshooting, security compliance, and risk assessments
• Implement DevSecOps, CI/CD pipelines, containerization, and infrastructure-as-code
• Collaborate with cross-functional teams including system engineers, cybersecurity specialists, data architects, and program managers and provide technical guidance, * Provided IT support for hardware, software, or network issues and resolving routine technical problems.
• Utilized scripts or automation tools (e.g., PowerShell, Python) to streamline operation
• Analyzed work process and performed maintenance in assigned areas that are of limited scope and difficulty

GS-11: Applicant must possess at least one (1) year of SE equivalent to the GS-9 level. SE is defined as follows:

• Configured, and troubleshot IT systems, applications, or networks and implemented IT security controls such as patching, access management, or endpoint protection
• Utilized AI/Machine learning or automation scripts, tools, or workflows (e.g., PowerShell, Python, API integrations, data driven applications)
• Assisted in developing and coding simple scripts, or automation tools (e.g., PowerShell, Python) to streamline operations
• Updated technical processes, standards, or documentation to support IT operations

GS-12: Applicant must possess at least one (1) year of SE equivalent to the GS-11 level. SE is defined as follows:

• Performed advanced troubleshooting related to performance, integration, data integrity, or system architecture
• Assisted with the development of CI/CD pipelines, automated testing, secure coding, AI/Machine Learning innovation or Agile methodologies
• Created and updated technical and procedural information in writing to provide IT system guidance or recommendations to other IT professionals

GS-13: Applicant must possess at least one (1) year of SE equivalent to the GS-12 level. SE is defined as follows:

• Performed advanced troubleshooting related to performance, integration, data integrity, or system architecture
• Produced technical documentation such as architecture diagrams, design documents, and deployment guides
• Developed processes such as CI/CD pipelines, automated testing, secure coding, AI/Machine Learning innovation or Agile methodologies
• Provided advice or reports to management regarding technical issues which pertain to the planning, developing, implementing, operating and maintaining of the organization's IT systems, * Utilizing the Resume Builder, outline your relevant work experience and associated start and end dates. Uploaded resumes will not be reviewed or used for qualification purposes.
• Other supporting documents (if applicable):

• College transcripts, if qualifying based on education or if there is a positive education requirement

• Former civilian Federal employees must submit a copy of your MOST RECENT SF-50 (Notification of Personnel Action) showing your tenure, grade and step, salary, and type of position occupied (i.e., Excepted or Competitive); or similar Notification of Personnel Action documentation, i.e., Transcript of Service, Form 1150, etc. This is a requirement to verify your Time in Grade (TIG). Actions such as promotion, within grade increase, or reassignment actions must be submitted as your most recent SF 50.

• Most recent Performance Appraisal; not applicable to current FBI employees Veterans: DD 214; Disabled Veterans: DD 214, SF-15, and VA letter dated 1991 or later

• Memorandum for Record (MFR): Work performed outside assigned duties (that would not normally be documented on an SF-50, i. e., back-up duties), has to be documented in detail by an immediate supervisor in order to receive full credit for amount of time worked in that position. If no documentation is furnished no credit will be given for time worked in that position. The following notations must be specified in the documentation: o Percent of time worked in the particular position (cannot conflict with main duties. o The month/year work began Frequency worked (i.e., daily, monthly, etc.) o Specific duties performed Attach the Memorandum for Record to your application in the "Cover Letters and Attachments" section of My Career Tools on the Careers Home page. Please upload the attachment as type "Other." While applicants might see these documents in their profile, HR Specialists may be unable to access them. Therefore, all applicants MUST upload another copy to ensure that staffing units can review the complete application. Please note: Failure to provide the necessary and relevant information required by this vacancy announcement may disqualify you from consideration. Incomplete applications will not be supplemented with additional requests for information; your application will be evaluated solely on the information you submit. You must complete the application process and submit all required documents by 11:59 p.m. (ET) on the announcement's closing date., * The FBI is in the Executive Branch of the federal government. It is one of the components of the Department of Justice (DOJ). The FBI is the principle investigative arm of the DOJ. All FBI positions are in the excepted service.

• Applicants must be U.S. citizens and consent to a complete background investigation, urinalysis, and polygraph. You must be suitable for Federal employment; as determined by a background investigation.
• Positions with fitness for duty requirements or those that require international travel may require proof of certain vaccinations.
• Management may select any grade for which this position has been announced.
• Identification of promotion potential in this announcement does not constitute a commitment or an obligation on the part of management to promote the employee selected at some future date. Promotion will depend upon administrative approval and the continuing need for an actual assignment and performance of higher-level duties.
• If you are selected, you will be required to serve a two-year probationary period. Probationary employees are precluded from being considered for all job opportunities until 12-months of their 24-month probationary period has concluded. Probationary Employees may be considered for competitive vacancies that are advertised within their respective division or field office after serving 90 days within the FBI.

• Customer Service
• Information Management
• Technology Awareness
• Problem Solving/Judgement
• Innovative Thinking, GS-9: Applicant must possess at least one (1) year of SE equivalent to the GS-7 level. SE is defined as follows, Desired skills are NOT mandatory and will NOT be utilized to minimally qualify applicants. Desired Skills are:
• Experience with artificial intelligence, machine learning, and natural language processing frameworks.
• Proficiency in modern programming languages and development environments
• Experience with large scale data processing, APIs, containerization, orchestration, automation, and CI/CD pipelines
• Experience with DevSecOps, infrastructure-as-code, and secure software development lifecycle

Education

All degrees must be from an accredited college or university. Education may be substituted for specialized experience as follows:

GS-9: Applicant must have a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related.

GS-11: Applicant must have a Ph.D. OR equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree OR LL.M., if related.

GS-12 & 13: Education may not be substituted for SE at these grades.

Education completed in foreign colleges or universities may be used to meet the above requirements provided you can show foreign education is comparable to that received in an accredited educational institution in the United States.

The Bureau matches your dedication with a commitment to professional growth, a supportive work environment, and a robust benefits package that prioritizes you. As a member of our team, you'll enjoy comprehensive health and life insurance benefits, paid vacation, sick leave, and federal holidays. For more details about benefits available to all federal employees, visit the Office of Personnel Management's .