Artificial Intelligence
Role details
Job location
Tech stack
Job description
Business Valuation Full Stack Development Artificial Intelligence Business Transformation Hardware Troubleshooting Personal Protective Equipment Troubleshooting (Problem Solving), Seeking an IT Support Technician to provide onsite hardware and software support. This role is responsible for maintaining production and office technology systems, troubleshooting hardware and network issues, supporting end users, and ensuring critical systems remain operational., * Provide onsite desktop support for hardware and software issues throughout the facility
- Setup, configure, install, and maintain desktop computers, laptops, peripherals, and related equipment
- Support end users with computer, printer, phone, and workstation issues
- Perform break/fix troubleshooting for desktops, servers, network devices, and peripheral equipment
- Assist with Active Directory account administration and user support
- Support industrial and office printers
- Re-image and deploy workstations as needed
- Support mobile RF devices and workstation PCs
- Track and manage hardware inventory and e-waste processes
- Escalate and resolve technical issues in a timely manner
- Perform other technical support duties as assigned, Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs IT Support Specialist TEKsystems
Casa Grande, AZ*On-Site
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Google IT Support Desktop Support Technician TEKsystems
Casa Grande, AZ*On-Site
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Requirements
Operations Leadership Communication Prioritization Problem Solving Decision Making Desktop Support Network Routing Customer Service Active Directory Technical Issues Technical Support Desktop Computing Safety Procedures, * 6+ months of hands-on PC/Desktop Support experience
- Break/Fix troubleshooting experience
- Printer support experience
- Windows 10 support
- Strong customer service and troubleshooting skills
- Basic knowledge of routers and switches
- Experience supporting manufacturing environments
- Experience with Active Directory
- Mobile device and RF scanner support experience, * Excellent problem-solving and analytical skills
- Strong communication and documentation abilities
- Ability to work effectively under pressure in a fast-paced environment
- Ability to prioritize multiple competing tasks
- Strong decision-making skills and attention to detail
- Ability to work independently and as part of a team
Physical Requirements
- Frequent walking and standing throughout the workday
- Ability to lift and carry up to 50 pounds
- Ability to stoop, crawl, and work in confined spaces when installing or troubleshooting hardware
- Comfortable climbing ladders and accessing elevated areas to service wireless equipment and network hardware
- Ability to safely carry equipment while navigating elevated platforms and work areas
Work Environment
- Manufacturing environment with a combination of office, production, and controlled-access areas
- Some work areas may require specialized safety procedures and personal protective equipment (PPE)
- Position requires significant movement throughout the facility and may involve supporting users across multiple locations within the site
Benefits & conditions
This is a Contract position based out of Casa Grande, AZ. Pay and Benefits
The pay range for this position is $23.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type