Network / Datacenter Smart Hands Field Engineer

Hemmersbach Gmbh & Co
Rockville, United States of America
13 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate
Compensation
$ 70K

Job location

Rockville, United States of America

Tech stack

VoIP
Data Centers
Networking Hardware
Wide Area Networks
Wi-Fi Technology
Network Routers
Storage Devices
Firewalls (Computer Science)
Hardware Infrastructure
Network Server
ServiceNow

Job description

  • Perform cable tracing, hardware replacement, rack-and-stack activities, and power cycling
  • Support servers, storage devices, network equipment, and datacenter infrastructure
  • Assist with LAN/WAN, Wi-Fi, VoIP, switches, routers, and firewalls
  • Maintain cable management, labelling, inventory, and UPS validation activities
  • Support datacenter operations, migrations, and infrastructure projects
  • Document work and update ServiceNow tickets in accordance with SLA requirements

Requirements

  • 2-5 years of datacenter, network, or smart hands experience
  • Strong knowledge of network and hardware infrastructure
  • Willingness to commute long distances between customer sites
  • Availability to support rotational schedules or on-call coverage when required
  • CCNA or equivalent networking certification required
  • Experience with routers, switches, and physical network installations
  • Ability to work independently in mission-critical environments

Benefits & conditions

  • This role is a Salary Non-Exempt position with a targeted salary range of $65,000 - $70,000 USD

About the company

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.

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