AWS Cloud Architect

Design, architect, and deploy Hybrid Cloud environments spanning AWS (and Azure where applicable), covering compute, networking, and storage

Administer and maintain cloud and on-prem OS/server environments, including ongoing troubleshooting and performance tuning

Build and maintain automation and Infrastructure-as-Code (Terraform) to streamline provisioning, deployment, and management of cloud resources

Evaluate and implement emerging technologies such as DevSecOps, AIOps, and Containers as part of client solutions

Work independently on project engagements, recommending solutions and validating them through Proof of Concepts (POCs)

Debug and analyze complex technical issues, including handling P1/P2 incident calls and escalations

Author formal external Root Cause Analysis (RCA) documentation and deliver related presentations to customers

Mentor and support L1/L2/L3 support staff, providing technical guidance during escalations

Communicate directly with internal teams and external customers, both in writing and verbally, to resolve issues and deliver a strong customer experience

This role requires a senior architect with strong solution design capabilities as well as hands-on Terraform development experience., Minimum 5+ years of hands-on experience with AWS cloud architecture, networking, and storage; Azure experience a plus

Minimum 3+ years of experience designing and deploying Hybrid Cloud environments

Minimum 3+ years of scripting/automation experience, including IaC/Terraform

Minimum 2+ years of OS/server administration and maintenance experience

Minimum 2+ years of experience handling P1/P2 incident calls, escalations, and formal RCA documentation

Demonstrated experience working independently on client-facing project engagements and conducting POCs

Degree: Bachelors in computer science or equivalent work experience

Nice to Have:

Experience with DevSecOps and AIOps tooling

Containers/Kubernetes experience

Prior experience mentoring or leading L1/L2/L3 support teams

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