Enterprise Operations Center Technician
Role details
Job location
Tech stack
Job description
- North Carolina
- South Carolina
- Georgia
The Thought Leader Liaison (TLL), Hematology builds and manages strategic relationships with a select group of U.S. external experts (EEs), with a deliberate focus on cultivating partnerships and insights across both academic and community oncology settings to ensure commercial strategies reflect the realities of where patients receive care.
This role is accountable for generating strategic insights, translating science to actionability, and building brand advocacy. This includes leading strategic engagement with key external experts through robust engagement planning and insight generation aligned to brand and therapeutic area strategies. The TLL generates strategic insights through ongoing interactions with external experts, congresses and executive engagements, while working closely with US/Global Commercial, Medical, and Regulatory partners to translate field perspectives into meaningful business actions that shape brand strategy.
TLLs support the oncology in-line brands within their geography while helping prepare the organization for successful oncology launches through disease-state engagement, external expert partnership, and insights that inform future commercial strategy.
Six geographies will cover the United States, each aligned with an Oncology Field Vice President, who will be an important stakeholder., External Expert Engagement & Relationship Management
- Develop and execute regional strategic external expert engagement plans designed to build long-term partnerships while generating meaningful commercial insights, especially within the community setting.
- Plan and execute External Expert engagements aligned to brand priorities and External Expert needs outside of advisory and congress events, planning and maintaining a consistent level of execution as aligned with TLL Director. This includes a mix of live and virtual engagements in your geography.
- Build regional brand advocacy segment and manage a thought leader network (network mapping) to optimize engagement and insight generation.
Insight Generation & Strategic Impact
- Gather and synthesize regional insights from external experts through forums such as 1:1 interactions, congress, publication, and provide them to the brand team.
- Share synthesized insights with commercial leadership to help shape the following, but not limited to, brand strategy, resource allocation, customer engagement strategies, and launch planning.
- Help identify emerging treatment paradigm shifts in your respective region, competitive dynamics, biomarker evolution, and unmet needs that may influence future commercial strategy.
- Seek compliant External Expert feedback on initiatives and materials.
Advisory, Peer to Peer & Congress Engagements
- Execute and synthesize advisory boards, expert consultancies, and other strategic engagement forums to answer critical business questions and inform commercial decision making.
- Coordinate and support External Expert executive interactions with commercial leadership.
- Shape peer-to-peer education content through speaker identification, training/operations support, and relationship management.
- Participate in key local, regional, and national congresses and serve as onsite host for congress product theater speakers and EEs.
- Capture and synthesize congress insights to identify emerging trends, competitive developments, and implications for brand strategy.
Cross-Functional & Operational Excellence
- Partner effectively with medical, legal, compliance, regulatory, and marketing teams to ensure external engagements are strategically aligned and within GSK policies and adhering to PHARMA guidelines
- Apply strong project management skills to manage multiple priorities simultaneously.
- Manage agency and vendor partners to ensure timely, high-quality execution.
- Understand risk associated with the activities on Strategic Engagement and be adept and agile in their management and mitigation., Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/ Related Jobs Enterprise Operations Center Technician TEKsystems
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Requirements
Planning, Oncology Medicare Medicaid Advocacy Marketing Operations Leadership Management Innovation Hematology Mitigation Biomarkers Immunology Caregiving Adaptability Communication Risk Analysis Biotechnology Brand Strategy Pharmaceuticals Network Mapping Sales Management Digital Literacy Product Marketing Account Management Project Management Influencing Skills Thought Leadership Resource Allocation Infectious Diseases Strategy Development Regulatory Compliance Organizational Skills Valid Driver's License Operational Excellence Relationship Management Authorization (Computing) Strategic Decision Making Customer Engagement Strategy Medical History Documentation Influencing Without Authority, * Bachelor's degree.
- Minimum 10 years of experience in field sales, product marketing, or medical/clinical roles within pharma or biotech.
- Oncology experience required.
- Experience presenting to executive audiences (live and virtual) and influencing strategic decisions or stakeholder alignment.
- Experience leveraging insights to guide strategy development and proactively refine approach in response to evolving data and market dynamics.
- Valid driver's license.
- Willingness to travel 60-80%, including nights and weekends.
- Ability to communicate effectively to hcps and executives.
- Experience and knowledge with technology, software and adaptability to learn new AI tools., * Previous experience as an Oncology TLL
- Multiple Myeloma and Myelofibrosis
- Master's degree.
- Strong account management and cross-functional leadership experience.
- Marketing and/or sales management background.
- Advanced project management and organizational skills.
- Proven adherence to regulatory and compliance standards with proactive risk identification and mitigation.
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- If you are based in Cambridge, MA; Waltham, MA; Rockville, MD; or San Francisco, CA, the annual base salary for new hires in this position ranges $152,625 to $254,375. * If you are based in another US location, the annual base salary range is $138,750 to $231,250. The US salary ranges take into account a number of factors including work location within the US market, the candidate's skills, experience, education level and the market rate for the role. In addition, this position offers an annual bonus and eligibility to participate in our share based long term incentive program which is dependent on the level of the role. Available benefits include health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave. If salary ranges are not displayed in the job posting for a specific country, the relevant compensation will be discussed during the recruitment process.
Skills Cross-Functional Work, Data to Insights, Digital Fluency, External Stakeholder Management, Scientific Literacy, Proactivity Coordinating Supply Chain Communication Change Orders Microsoft 365 User Accounts Bluebeam Revu Security Tools Detail Oriented Microsoft Azure Microsoft Teams Change Requests Customer Service Active Directory Self-Sufficiency Technical Issues Technical Support Help Desk Support Information Systems Hardware Components Microsoft SharePoint Data Storage Devices Organizational Skills Azure Active Directory Artificial Intelligence Mobile Device Management End-User Training And Support Accubid (Estimating Software) Endpoint Detection And Response Troubleshooting (Problem Solving) Transmission Control Protocol (TCP) Dynamic Host Configuration Protocol (DHCP) Microsoft Intune (Mobile Device Management Software) +0, Sensors Aviation Low Voltage Blueprinting HVAC Controls Commissioning Control Panels Detail Oriented Professionalism Control Systems Network Routing Health Advocacy Electrical Wiring Project Schedules Energy Management Safety Procedures Automation Systems Facility Management Automation Controls Valid Driver's License Artificial Intelligence Commercial Construction Siemens Control Systems Discounts And Allowances Tridium/Niagara Framework Building Management System Electrical Metallic Tubing Interpersonal Communications Employee Assistance Programs Ethical Standards And Conduct 30-Hour OSHA General Industry Card
Benefits & conditions
The US annual base salary for new hires in this position ranges from $138,750 to $231,250. The US salary ranges take into account a number of factors including work location within the US market, the candidate's skills, experience, education level and the market rate for the role. In addition, this position offers an annual bonus and eligibility to participate in our share based long term incentive program which is dependent on the level of the role. Available benefits include health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave. If salary ranges are not displayed in the job posting for a specific country, the relevant compensation will be discussed during the recruitment process.