Data Strategy & Decision Support Manager
Role details
Job location
Tech stack
Job description
The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02.
Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom., The Data Strategy & Decision Support Manager serves as the lead for data strategy, analytics, and reporting for the Franklin College of Arts & Sciences (Franklin College). This position provides college-wide leadership in business intelligence (BI), data governance, and reporting, supporting academic, administrative, and research functions and decisions.
The role is responsible for delivering data-driven insights, dashboards, and reporting solutions to college leadership. It integrates data from multiple institutional systems and translates it into actionable intelligence to support strategic planning, operational efficiency, and decision-making., Leadership of Data Strategy and Reporting
- Lead the design and execution of a college-wide business intelligence and reporting strategy
- Oversee production of standard, regulatory, and ad hoc reports
- Interpret and present complex data findings to college leadership
- Coordinate reporting across academic units, finance, HR, and research administration
- Ensure data quality, governance, and consistency across systems, Business Intelligence Development & Analytics
- Develop and maintain interactive dashboards, visualizations, and BI tools
- Perform advanced analytics, data mining, and trend analysis to inform strategic decisions
- Identify opportunities to improve efficiency, transparency, and performance tracking, Data Systems Integration & Management
- Lead integration across systems including faculty activity systems, HR, finance, student, and research data
- Serve as functional lead for key systems supporting faculty and college data
- Partner with EITS and Institutional Research on data architecture and system enhancements
- Establish best practices for data governance, security, and lifecycle management, Stakeholder Engagement, Training, and Support
- Serve as the primary BI and reporting liaison for college leadership
- Develop and deliver training programs for dashboards, reporting tools, and data systems
- Translate business needs into technical requirements and reporting solutions
- Promote a data-informed decision-making culture across Franklin College, Team Leadership & Project Management
- Lead cross-functional analytics projects and initiatives
- Manage priorities across multiple concurrent reporting and system efforts
- Collaborate across college units to deliver integrated solutions
Requirements
Bachelor's degree in a related field or equivalent and 5 years of professional experience, * Strong understanding of higher education data domains (faculty, student, research, finance, HR)
- Ability to integrate, analyze, and interpret large, complex datasets
- Experience with data governance and system integration
- Strong communication skills with ability to present insights to non-technical audiences
- Proven ability to manage projects, prioritize work, and operate independently
- High level of customer service, collaboration, and stakeholder engagement, Sitting, standing, walking, bending, stooping, pushing, pulling; spending long periods of time at a computer.