NOC Technician
Inc. (dci)
New York, United States of America
yesterday
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Compensation
$ 90KJob location
New York, United States of America
Tech stack
PHP
Amazon Web Services (AWS)
Bash
Cloud Computing
Continuous Delivery
Data Transmissions
Software Debugging
Linux
Monitoring of Systems
Python
OpenStack
Scripting (Bash/Python/Go/Ruby)
Computer Network Operations
System Availability
Software Troubleshooting
User Administration
Job description
- Serve as a Network Operations Center Technician
- Provide first line of network defense for production user environments
- Monitor and provide alerts across a wide network of products and installations
- Work as an entry-level systems administrator
- Provide technical support to a large group of geographically dispersed users
- Collaborate with engineers/developers to drive a high availability of deployed products
- Provide signal around product bugs and issues
- Enable continuous delivery of product bundles through:
- Data transfer operations
- Patch deployments
- Work with remote and local engineers to debug product issues
- Provide diagnostic signal to developers on product performance and data health
- Perform Front end and Back end administrative tasks and user management
Requirements
- NOC/Systems Administration experience
- 8570 Compliant Certification (Sec +, CISSP, etc.)
- Strong understanding of hardware and Software troubleshooting fundamentals
- Experience collaborating with engineers to complete tasks
- Experience working direct customer support or internal team support
- Experience with monitoring systems
- Basic Linux experience (preferred)
- Scripting experience (Bash, Python, PHP, etc.) (preferred)
- TCP/IP networking fundamentals
- Experience with cloud-based hosting platforms like AWS or OpenStack (preferred)