Technical Delivery Support EngineerApplylocations
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Job description
profound impact throughout the healthcare sector.You will:* Support regional delivery teams during implementation, deployment, configuration, and rollout of the T4C platform.* Serve as the primary technical point of contact for troubleshooting deployment, infrastructure, networking and integration-related issues.* Analyse, troubleshoot and resolve deployment, application, connectivity, API and data flow issues across customer environments.* Support Kubernetes-based deployments and assist with management of application components running in containerised environments.* Assist in the configuration and maintenance of virtual machines, operating systems and infrastructure components required for T4C deployments.* Develop and maintain technical documentation, deployment guides, runbooks and troubleshooting procedures.* Deliver technical training and knowledge transfer sessions to regional delivery teams and implementation partners.* Contribute to continuous improvement initiatives across
Requirements
deployment, support and integration processes.Take the next step towards your dream careerAt Dedalus Life flows through our software. Every day we do something special by helping caregivers and health professionals deliver better care to their served communities. Take the next step in your career that will make a profound impact. Here's what you'll need to succeed:## Essential Requirements* Degree in computer science or equivalent discipline* 3+ years of experience in technical support, application delivery, systems integration, DevOps or software engineering roles.* Deep understanding of networking concepts including DNS, load balancing, certificates, firewalls, proxies and Secure connectivity principles etc.* Experience with REST APIs, authentication mechanisms and system integrations.* Practical experience with Kubernetes and containerised applications.* Experience working with Linux-based systems.* Experience analysing logs and monitoring application health using monitoring and observability tools.* Understanding of CI/CD pipelines and deployment automation practices.* Troubleshooting and analytical problem-solving skills.* Effective communication skills in EnglishDesirable Requirements* Jira* Amazon Web Services (AWS)* OpenSearch Database* Fast Healthcare Interoperability Resources (FHIR)* Observational Medical Outcomes Partnership (OMOP) Common Data Model* Scripting and automation using PythonWe are Dedalus, come join usDedalus is committed to providing an engaging, rewarding work experience that reflects the passion our employees bring to our mission of helping clinicians and nurses deliver better care to their served communities.Our company fosters a culture where employees are encouraged to learn and innovate, and to enable and enhance clinical co-operation and processes while making a meaningful difference for millions of people around the world. Each person is the end point and the starting point of the Group's activities and the ultimate