Software Development Engineer (Forward Deployed)

ResponsibilitiesAs a Software Development Engineer, you will join our core engineering team in Salt Lake City to build, enhance, and maintain our cloud-based platformThis role focuses on developing robust, scalable features that directly support the day-to-day operations of legal professionalsYou'll collaborate with product managers, designers, and other engineers to deliver high-quality code that powers critical workflows in a secure and performant environmentThis is a full-time role that expects heavy travel (up to 75%)Lead the deployment and configuration of our application in on-premises and cloud environments for enterprise clientsPerform onsite visits as needed to install, configure, and troubleshoot deploymentsMake real?time code adjustments and customizations onsite to address unique client requirements and ensure optimal performanceCollaborate closely with clients to understand their workflows, gather requirements, and implement tailored solutionsProvide technical guidance, training, and support during and post?deployment to maximize adoption and satisfactionIdentify opportunities for improvements and feed insights back to the core engineering teamTroubleshoot and resolve complex technical issues in production environments, ensuring high availability and securityDocument deployment processes, customizations, and client?specific configurationsBenefitsMedical, Dental, & Vision InsuranceCompetitive & Fair PayShort & long?term disabilityMaternity & Paternity leaveCentrally located open office in Sugar HouseCompany swag that will make your friends enviousOpportunity to make an impact on Day 1QualificationsProven track record in software deployment, configuration, and customer?facing technical roles (e.g., solutions engineering, professional services, or forward?deployed/support engineering)Strong communication skills to explain technical concepts to non?technical stakeholders (e.g., lawyers and firm administrators)Hands?on experience with on?premises and cloud deployments (e.g., AWS, Azure, or hybrid environments)Strong proficiency in Rust or Node and React for full?stack development and customizationAbility to write, debug, and modify code in production?like settings under time constraintsExcellent problem?solving skills with a focus on delivering practical, high?impact solutions quickly4-5 years of software engineering experienceExperience with SQLite, MySQL, Postgres (or similar embedded databases) for data management in on?prem setupsHas built customer?facing AI applicationsBachelor's degree in Computer Science, Engineering, or equivalent experienceWillingness and ability to travel extensively to client sites nationwidePassion for creating tools that make a tangible difference in users' professional livesBackground in building scalable, high?availability systemsKnowledge of reactive frameworks, microservices architecture, or containerization (e.g., Docker, Kubernetes)Experience in legal tech, enterprise SaaS, or regulated industries#J-*****-Ljbffr

training, and support during and post?deployment to maximize adoption and satisfactionIdentify opportunities for improvements and feed insights back to the core engineering teamTroubleshoot and resolve complex technical issues in production environments, ensuring high availability and securityDocument deployment processes, customizations, and client?specific configurationsBenefitsMedical, Dental, & Vision InsuranceCompetitive & Fair PayShort & long?term disabilityMaternity & Paternity leaveCentrally located open office in Sugar HouseCompany swag that will make your friends enviousOpportunity to make an impact on Day 1QualificationsProven track record in software deployment, configuration, and customer?facing technical roles (e.g., solutions engineering, professional services, or forward?deployed/support engineering)Strong communication skills to explain technical concepts to non?technical stakeholders (e.g., lawyers and firm administrators)Hands?on experience with on?premises and cloud deployments (e.g., AWS, Azure, or hybrid environments)Strong proficiency in Rust or Node and React for full?stack development and customizationAbility to write, debug, and modify code in production?like settings under time constraintsExcellent problem?solving skills with a focus on delivering practical, high?impact solutions quickly4-5 years of software engineering experienceExperience with SQLite, MySQL, Postgres (or similar embedded databases) for data management in on?prem setupsHas built customer?facing AI applicationsBachelor's degree in Computer Science, Engineering, or equivalent experienceWillingness and ability to travel extensively to client sites nationwidePassion for creating tools that make a tangible difference in users' professional livesBackground in building scalable, high?availability systemsKnowledge of reactive frameworks, microservices architecture, or containerization (e.g., Docker, Kubernetes)Experience in legal tech, enterprise SaaS, or regulated industries #J-*****-Ljbffr