Integration Platform Engineer Expert
Business Insights
Municipality of Madrid, Spain
yesterday
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
SeniorJob location
Municipality of Madrid, Spain
Tech stack
Java
XML Schema
Amazon Web Services (AWS)
Azure
Continuous Integration
Linux
Github
Monitoring of Systems
JSON
Networking Basics
OAuth
OpenID
Openshift
SoapUI
Software Deployment
Web Services Description Language
XML
Load Balancing
Postman
Firewalls (Computer Science)
Terraform
Mulesoft
Job description
- Deliver daily MuleSoft platform operations and maintenance activities.
- Investigate, analyze, and resolve incidents within SLA targets.
- Handle escalated issues from Level 2 support teams.
- Monitor platform capacity, performance, scalability, and availability.
- Perform advanced troubleshooting using logs, monitoring tools, and diagnostics.
- Conduct Root Cause Analysis (RCA) and recommend corrective actions.
- Support production deployments, releases, and change activities.
- Manage service requests and operational support activities.
- Create and maintain SOPs, operational documentation, and knowledge articles.
- Identify recurring issues and drive continuous service improvement initiatives.
- Develop automation scripts for repetitive operational tasks.
- Participate in major incident management and service restoration activities.
- Provide on-call and after-hours support when required.
- Monitor operational KPIs and ensure compliance with support processes.
- Collaborate with internal teams, external partners, and service providers across international locations.
Requirements
- 5-7 years of experience in MuleSoft Platform Operations.
- MuleSoft Omni Gateway (Flex Gateway) expertise.
- Terraform.
- GitHub.
- OpenShift.
- Authentication & Authorization technologies:
- OAuth
- OpenID
- AWS (foundational level).
- Azure (foundational level).
- ITIL processes.
- Argo CI/CD.
- Strong stakeholder management and communication skills., * XML, XSD, WSDL, WS-*, Java, JSON.
- Networking fundamentals (VIPs, Firewalls, Load Balancers).
- Certificate lifecycle management.
- SoapUI.
- Postman.
- Silva.
- Linux.