Applications Engineer
Role details
Job location
Tech stack
Job description
The Applications Engineer serves as a technical expert supporting customers in material analysis, sample preparation, hardness testing, and image analysis solutions. Working closely with Sales, Product Management, and R&D, this role provides technical guidance, delivers customer training, conducts application studies, and supports product development initiatives., * Act as primary technical advisor to customers, providing guidance on sample preparation, hardness testing, and image analysis solutions.
- Deliver customer training programs to ensure effective product adoption and usage.
- Partner with the Sales teams to support the development of key opportunities.
- Execute application studies and customer projects, documenting results and generating technical reports.
- Provide application expertise and customer feedback to support product development and improvement initiatives.
- Track customer requests, maintain documentation, and ensure adherence to safety and laboratory best practices.
- Provide technical guidance and mentorship to junior engineers and laboratory staff.
- Promote knowledge sharing and consistency in application methods across the team.
Requirements
- Bachelor's degree in Materials Science, Metallurgy, Engineering, or related discipline required. Postgraduate qualification (M.S. or Ph.D.) preferred.
- 5+ years in material characterization, including hardness testing, image analysis and sample preparation.
- Strong expertise in metallography and material analysis techniques.
- Customer-facing or applications engineering experience preferred.
- Prior team management or leadership experience preferred.
- Excellent troubleshooting and problem-solving capabilities.
- Strong communication and presentation skills, proficient in Microsoft Office and technical reporting.
- Self-motivated, proactive, and customer focused.
- Strong collaborator with ability to work independently.
- Willingness to travel up to 25% to support customer and business needs.
Benefits & conditions
- 7.5% 401K match
- 4 weeks of paid time off
- 10 paid company holidays
- Recognition program
- Competitive health insurance
Compensation Information:
The base salary for this position is $70,000-$110,000. This position is also eligible to participate in an annual incentive plan. Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.
ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.