Information Technology (IT) Coordinator

The IT Coordinator is responsible for managing and supporting all technology systems and IT operations at Lincoln Leadership Academy Charter School (LLACS).

This role ensures that all hardware, software, networks, and systems function properly and securely. The IT Coordinator supervises two IT staff members, manages daily IT operations, maintains network infrastructure, oversees the E-Rate program, supports budgeting activities, and leads technology-related projects and improvements.

About the Organization

LLACS operates a technology environment that supports staff and students with reliable systems, secure networks, and daily technical support. The IT department is responsible for maintaining infrastructure, cybersecurity protections, software systems, and overall IT service delivery.

Essential Duties and Responsibilities

Leadership and Staff Supervision

Supervise, train, and manage two IT staff members

Assign daily tasks and monitor workload

Ensure timely response and resolution of IT issues

Maintain IT procedures and documentation

Promote consistent customer service standards across IT support

Network and Infrastructure Management

Install, configure, and maintain network systems, including wired and wireless networks

Monitor system performance, uptime, and security

Troubleshoot network, connectivity, and system issues

Coordinate with vendors for repairs, upgrades, and system maintenance

Maintain network hardware and infrastructure lifecycle planning

E-Rate Program Management

Manage all E-Rate applications, compliance, and reimbursement processes

Maintain required documentation and records

Work with vendors and service providers during funding cycles

Ensure deadlines and program requirements are met

Technology Planning and Improvement

Help plan and implement technology upgrades and system improvements

Review and recommend new technology tools and systems

Support infrastructure upgrades and IT projects

Identify opportunities to improve system performance and reduce costs

Budget and Financial Support

Assist in developing and tracking the IT budget

Support purchasing decisions for hardware, software, and services

Monitor spending and ensure alignment with budget plans

Identify cost-saving opportunities, including E-Rate funding

Technical Support and Systems Administration

Provide end-user support for staff and users

Manage device setup, deployment, inventory, and replacement cycles

Maintain cybersecurity practices and system protections

Enforce acceptable use and security policies

Maintain accurate system and asset documentation, This role is based in a school facility environment. The IT Coordinator is responsible for maintaining IT systems and services that support daily operations across the organization.

Bachelor's degree in Information Technology, Computer Science, Network Administration, or related field required

3 years of IT experience with increasing responsibility

2 years of supervisory or team leadership experience

Strong experience with network infrastructure required

E-Rate experience preferred

Experience in multi-site environments preferred, Strong knowledge of LAN/WAN, networking equipment, and wireless systems

Understanding of cybersecurity practices and data protection

Experience with cloud systems, endpoint management, and IT support tools

Ability to manage multiple priorities and deadlines

Strong leadership and communication skills

Ability to work with vendors, staff, and leadership teams

Strong troubleshooting and problem-solving skills, Ability to lift and move equipment up to 40 pounds

Ability to work on-site and move between buildings if needed

Ability to stand, sit, and work at a computer for extended periods

Pulled from the full job description

• Paid training
• Health insurance
• Retirement plan
• Vision insurance
• Dental insurance
• Paid holidays
• Opportunities for advancement, Competitive salary ($60,000-$75,000)

Medical, dental, and vision insurance

Mission: Lincoln Leadership Academy Charter School (LLACS) is committed to providing a holistic learning community dedicated to the academic, emotional, social and spiritual success of each student. Vision: Lincoln Leadership Academy Charter School will prepare children and youth to become critical thinkers, socially capable, spiritually sensitive and culturally competent leaders equipped with the essential skills needed to compete in the world of work and become productive, purpose-driven citizens of character and integrity. Purpose: Lincoln Leadership Academy believes that every child is precious and created with a purpose. Our objective is to provide children "at promise," the tools needed to live and achieve their full potential in an "at-risk" world.