ServiceNow UI Builder Developer | Remote | USC

TMS LLC
Myrtle Point, United States of America
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Junior

Job location

Remote
Myrtle Point, United States of America

Tech stack

JavaScript
Computer-Aided Design
API
HTML5
CSS
Code Review
System Configuration
Custom Software
Data Migration
JSON
Software Engineering
Systems Integration
Client Side Scripting
Enterprise Integration
Dynamic Data
REST
Software Version Control
ServiceNow

Job description

We are seeking an experienced ServiceNow UI Builder Developer with strong expertise in Customer Service Management (CSM) and Workspace development. The ideal candidate will have hands-on experience building modern user experiences using UI Builder, developing customer-facing workspaces, implementing integrations, and supporting migration initiatives across ServiceNow environments., * Design and develop responsive pages using ServiceNow UI Builder.

  • Configure and customize CSM Workspace, Customer Service Workspaces, and Employee Center.
  • Build and maintain pages, variants, reusable components, app shells, and workspace experiences.
  • Configure data resources, client state parameters, event handlers, and custom bindings.
  • Develop custom applications and customer-facing experiences using UI Builder.
  • Support ServiceNow migration initiatives, including:
  • Instance-to-instance migrations
  • Data migrations using Import Sets and Transform Maps
  • Application migration using Update Sets and Source Control
  • Upgrade and deployment activities across environments
  • Develop and maintain Business Rules, Script Includes, Client Scripts, UI Policies, ACLs, and UI Actions.
  • Build integrations with external systems using REST APIs and Integration Hub.
  • Collaborate with architects, business analysts, and stakeholders to deliver scalable solutions.
  • Participate in code reviews and ensure adherence to ServiceNow development standards and best practices.
  • Troubleshoot and optimize workspace performance and user experience.

Requirements

Ideal Profile: 6-10 years of ServiceNow experience with at least 2-3 full lifecycle implementations involving CSM Workspace, UI Builder, and ServiceNow migration activities and the ServiceNow certification is mandatory., * 5+ years of overall ServiceNow development experience

  • Minimum 2+ years of hands-on experience with ServiceNow UI Builder, Workspaces, and Employee Center
  • Experience in Customer Service Management (CSM) implementations
  • Experience in ServiceNow instance migration activities, including data migration, update sets, application migration, and environment upgrades
  • Experience working in Agile/Scrum delivery models

Must be a ServiceNow Certified System Administrator CSA

Must possess at least 1 year of experience for setting configuring and maintaining ServiceNow instances

Must be proficient in deployment validation and operationalization of custom apps on NOW platform must possess at least 1 year of proven experience

Must be able to configure and customize ITSM ITOM ITAM

At least 1 year of app development experience

Nice to have

ServiceNow Certified Application Developer CAD

Skills

Mandatory Skills: ServiceNow ITSM, * UI Builder

  • Customer Service Management (CSM)
  • Customer Service Workspace
  • Employee Center
  • Service Portal
  • Custom Application Development
  • Flow Designer
  • Integration Hub
  • Service Catalog
  • Import Sets & Transform Maps
  • Update Sets
  • Source Control Integration

Development Skills

  • JavaScript
  • HTML5
  • CSS3
  • REST APIs
  • JSON
  • Glide APIs

UI Builder Expertise

  • Page Creation and Variants
  • Component Configuration
  • Data Resources
  • Event Mapping and Handling
  • Client State Parameters
  • Workspace Configuration
  • Custom Components
  • App Shell Configuration
  • Dynamic Data Binding

Certifications

  • ServiceNow Certified System Administrator (CSA) - Mandatory
  • Certified Application Developer (CAD) - Preferred
  • CIS-CSM - Preferred
  • ITIL Foundation - Preferred

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