Desktop Technician
OPTIME TECH
Mineral Point, United States of America
3 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
EnglishJob location
Mineral Point, United States of America
Tech stack
Microsoft Windows
Microsoft Active Directory
Computer-Generated Imagery
Desktop Computing
Microsoft Office
Windows Server
Networking Basics
Network Connections
PuTTY
Remote Desktop Services
Server Supported Gaming
SharePoint
Software Deployment
TCP/IP
Telnet
Laptops
Job description
We are seeking an experienced Desktop Technician to provide onsite IT support in a manufacturing environment. The ideal candidate will have experience supporting Windows desktops, imaging, Active Directory, printers, hardware, and basic networking while delivering excellent customer service., * Windows Server (2008-2019)
- Remote Desktop
- Microsoft Teams
- SharePoint
- Telnet
- PuTTY
- Server Support
- Data Closet Support
- UPS Monitoring
- Cable Management, * Provide onsite desktop and technical support.
- Install, configure, image, and deploy desktops and laptops.
- Troubleshoot hardware, software, printers, and network connectivity.
- Support Active Directory administration.
- Perform routine maintenance, software installations, and Windows updates.
- Assist with server support and infrastructure maintenance.
- Maintain documentation and follow IT best practices.
- Deliver excellent customer service while supporting end users.
Requirements
- Desktop Support
- Windows 10/11
- Active Directory
- Computer Imaging
- Printer Support
- Hardware Troubleshooting
- Basic Networking (TCP/IP)
- Customer Support
- Microsoft Office, High School Diploma or equivalent.