IT Specialist

Motion Recruitment Partners LLC.
Salem, United States of America
2 days ago

Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate

Job location

Salem, United States of America

Tech stack

Computer Networks
System Configuration
Microsoft Office
Computer Equipment
Information Technology

Job description

Identify, manage, escalation, and resolve technical issues. Install and configure software, print drivers, utilities, etc. to be utilized on workstations and computer networks. Troubleshoot all information technology issues, including software, hardware, and networking. Monitor installed systems, identify problems, and take corrective action.

Role Responsibilities: Provide basic technical support. Troubleshoot application issues, basic diagnosing of the desktop/laptop software problems.

Requirements

  • 3 - 5 years of related work experience, or an equivalent combination of education and experience.
  • 3 - 5 years of customer service experience.
  • Excellent communication skills.
  • The ability to work in a team environment and commit to a flexible work schedule.

Preferences (not required):

  • 3-5 years technical experience a plus.
  • Previous experience troubleshooting desktop, printer, and notebook issues.
  • Very strong user and support of MSOffice.

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