Systems Engineer 2

This position is a Systems Engineer for the Hosting Services team supporting the growing technical environment which provides critical services to Augusta University. The Systems Engineer is responsible for core infrastructure services such as PowerStore, VMWare, Data Domain backup services, Zabbix monitoring services, Office 365, on premise Exchange, Active Directory, Citrix XenApp, Box and Windows servers. The current Windows environment consists of 375 servers. This position is critical to the management of the current infrastructure and to support the numerous projects currently on the roadmap for deployment. The continuous release of upgrades and security patches must be applied in a timely manner to avoid loss of functionality or potential vulnerabilities to the data and applications residing in this ecosystem functionality or potential vulnerabilities to the data and applications residing in this ecosystem. Responsibilities The duties include but are not limited to: MONITOR INFRASTRUCTURE SYSTEMS: Monitor infrastructure systems to ensure system integrity and availability, applying patches and upgrades as needed. These systems include CAS, Zabbix, VMWare VSphere, and Citrix Netscaler, among others. CROSS FUNCTIONAL PROJECTS: Using our ticketing system, ServiceNow, will self-assign tickets and resolve the tickets in an efficient and timely manner. PROJECTS: Work on various projects as assigned OTHER: Perform other duties as assigned., All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond. Other Information This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success." Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Bachelor's degree from an accredited college or university and four years of Information Technology experience in system engineering., Knowledge of the Augusta University environment. Experience with Powerstore, VMware, and authentication services such as CAS. Experience dealing with vendors and contractors. Experience in Windows Server, Active Directory, Office 365, VMware, CAS/Shibboleth authentication and PowerStore. Knowledge, Skills, & Abilities KNOWLEDGE Experience dealing with vendors and contractors. Understanding of change and configuration management principles. Proficient in Microsoft Office and other computer software/databases. Experience maintaining large quantities of physical and virtual server. Understanding of Privileged Access Manager PAM solutions and associated tools. Practical scripting experience in automating tasks and processes in multiple languages (bash, ksh, python, Puppet, etc.) Knowledge of Red Hat Enterprise Linux 5, 6, 7, and 8; Red Hat Satellite Server, RHEL High Availability (Clustering); and RHEL authentication using SSSD Knowledge of Windows Server, Active Directory, Office 365, VMware, CAS/Shibboleth authentication, and PowerStore. SKILLS Detail-oriented with strong analytic and decision-making skills. Excellent interpersonal, written, and verbal communication skills. ABILITIES Ability to maintain confidentiality. Self-starter with a strong commitment to process. Ability to work and operate in a collaborative environment. Ability to participate in briefings and technical cross-functional meetings.

Pulled from the full job description

• Tuition reimbursement
• Health insurance
• Retirement plan
• Dental insurance
• Life insurance
• Paid holidays, Shift: Days; M-F (Work outside of the standard business hours may be required) Pay Band: B14 Salary: $75,300/annually Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: 7/28/2026-Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct. Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.